Software QA Analyst / Engineer with 7+ years of experience in testing and lead of client/server, web service API in the web/mobile entertainment Industry and IT support within a SAFE (Scaled Agile Framework) environment and manage multiple teams.
Skills
Good understanding of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug Life Cycle and software development methodologies, including Waterfall, Agile/Scrum (Grooming sessions, Planning sessions, daily stand-up meetings, retro and demo).
Developed test cases and test plans for the AT&T Streaming environment.
Used Squirrel SQL server to create update select join and pull any data in the query.
Perform End to End Testing and debug logs to identify root causes and errors.
Develop UAT Planning and Execution.
Lead offshore team and manage of updating test cases and resolving issues in JIRA tracking.
Used SoapUI and Postman for web service API calls on the STB accounts.
Manually tested websites across different browsers.
Tested websites across different browsers (Chrome, Firefox, Safari) for video streaming using Selenium Webdriver automation.
Update Locators using XPath or CSS on elements in web pages.
Used Charles Proxy for Backend Video Streaming Playback testing.
Tested Multiple STB on DirecTV VOD and LIVE.
Used PUTTY to SSH to the STB for Directory commands.
Used ADB commands to connect, disconnect, and basic navigate through android device.
Generate LogCat from ADB Log on terminal Mac OS X and PC.
Read and analyze client logs or STB logs.
Using ServiceNow to create tickets in JIRA for Production Deployment, also called SNOW tickets.
Worked in Agile in 3 weeks sprint in a Scrum Environment.
IOS and Android Application for DirecTV (AT&T) testing in black box/functional Testing (Purchasing Pay-Per-View and other Movies/TV Shows and Stream recording content from a DVR).
Worked in an Agile Environment with Scrum Teams on 3 week Sprints.
Debug and troubleshoot related issues in our web server LINUX Environment.
Communicate with different teams and create dependency with other teams.
Used Apache Jmeter for performance related testing.
Generated the Test Approach, Test Plan and Functional Test Acceptance Criteria as per the project milestones for each mobile app testing.
Created and maintain QA test plans.
Update Locators using xpath or css on elements in web pages using Java that are coded by SDET users.
Worked with XML, JSON files on API requests.
Maintained multiple STB while manually testing mobile devices connected to a STB (Business environment).
Managed a team of offshore QA team members (3-4 each team and there are about 3 teams I work with) who are based at India, assign different projects to each team member and support them for any blockers or related issues and updates.
Assisted in QA ā UAT with testing application before it is published in the app store.
Create, Maintain and update new Test cases / scripts in SPIRATEAM.
Execute Test cases/scripts functional and performance stress testing.
Connected Remote Server to allow access on different PCs for offshore work.
Manage Lab networks and IP addresses to ensure connectivity and basic IT work.
Ccc Information Services Inc. - Mobile QA Analyst Wesley Chapel, FL, 02/2018 - 08/2018
Video Testing and Streaming on Mac browsers and mobile (Android/iOS) for CBS Interactive.
Manually tested Web applications across all browsers (Chrome, FireFox, Safari) and used Google Chrome inspector to inspect for new URLs and HTML.
Shadow in automation testing using Selenium/Appium with Java.
Validate Design on websites and mobile using Zeplin app.
Verified tickets closed on website and on mobile.
Write Test Cases to reflect new platforms from requirements.
Utilize Charles Proxy and Wireshark to obtain video logs.
Developed test cases and test plans for the CBSi environment.
Tested with various OTT on the TV platforms including Roku, Apple TV tvos and android fire TV.
Assisted in Bug tracking in JIRA database.
Utilize Jenkins for Android SDK download and Xcode for iOS SDK downloads.
Obtained Crash Logs from Xcode for iOS and Android Studio for Android Platforms.
Involved in Smoke, Regression and System integration testing.
Involved in Agile Methodology including stand-up, planning, grooming, demo and retro.
Execute Test cases and ensure defects are written and updated in JIRA.
Involved in UAT testing before the app is pushed to the app store/google play store.
Used basic SQL to update and pull data from movie contents.
Tested various platforms in iOS and Android and report to QA lead for any major blockers.
Ensure a sweep and regression is done daily to meet the standards of the CBSi App.
Used HP ALM to write update test cases and link to requirements and defects.
Assist in Triaging Ticket using JIRA and assign to the correct person (from 2016 ā 2017).
Act as Lead also to manage every team completes their tasks by sending email notifications, meeting invites if any issues and close down tickets or open new tickets in JIRA.
Developed test cases and test plans for the AT&T Streaming environment in Enterprise App testing.
Tested websites across different browsers (Chrome, Firefox, Safari) for video streaming.
Used Charles Proxy and Wireshark for Backend Video Streaming Playback testing.
Used XCode, Android Studio to pull crash logs.
Lead in managing Android Tablet and Android Phone Teams for creating test case test suites in Qmetry and Create new bugs/defects/tasks in JIRA.
Create, Maintain and update new Test cases / scripts / requirements and defects in Qmetry and Mercury Quality Center.
Execute Test cases/scripts functional and performance stress testing.
Worked with off-shore to coordinate bugs written in JIRA for Mobile applications in DIRECTV.
IOS and Android Application for DirecV (AT&T) testing in black box/functional Testing (Purchasing Pay-Per-View and other Movies/TV Shows and Stream recording content from a DVR).
Assisted in QA ā UAT with testing application before it is published in the app store.
Used Agile Methodology daily for scrum meetings.
(Grooming sessions, stand-up meetings, retro and demo on each Sprint).
Verified and validated applications before being published in the app store and android market.
Performed Regression testing to ensure the function is developed correctly on each of the mobile platforms.
Conducted VOD testing and STB testing per requirements in accordance to DirecTV application and DirecTV STB.
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