Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Managing budgeting and staffing, task prioritization and people management for work product implementation, assisting in drafting client proposals. Strengths 9yrs experience Assisting in drafting client proposals Managed CMM Level 5 Projects at Infosys Excellent People Management skills Good communication and client interfacing skills Hardworking and willing to accept challenges Responsible Leader and Good team player Ability to scale up in technology and play multiple roles

Versatile IT professional with vast knowledge of Enterprise Project Lifecycle methodology. Network engineering expert with strong background in project management and product support.

Areas of Expertise
  • C#, VB.Net, ASP.Net.
  • Scripting: VBScript, Javascript.
  • Markup: XML, HTML.
  • MS-Project, Visio
  • Databases: MS-Access, SQL Server 2000, Oracle 9i, 10g.

  • Project tracking
  • Product requirements documentation
  • Budgeting and resource management
  • Scrum methodology
  • Decisive
Work Experience
2008 to 10/2014 Technology Lead Popular Inc | , ,
  • Received appreciation for excellent tracking and team management for coordinating with a team of 18 people for an enhancement task.
  • Awarded the best employee of the month two times in July 2006 and Mar 2007 (Open Destination Ltd.).
  • Represented the college at Inter College Basketball Championship Participated and won various prizes in technical events organized by the Computer Science Dept.
  • of Goa University Project Details (Last Two) Enhancement project for Leading Aircraft Manufacturer Project Description: This is a complex batch processing system which deals with maintenance of various aircraft parts and presenting the graphical representation to the end user.
  • Role: Manage various enhancements requests, planning and prioritization, scheduling, budgeting and staffing, managing team appraisals.
  • Configuration and Release Coordinator Technology: C#, Oracle Team Size: 20 Duration: Jan 2010 till date Enhancement and Maintenance project for leading engine manufacturer Project Description: This is desktop application which caters to the generation of specification (Report) based on various configurations required by the user.
  • Role: Manage various enhancements requests, ticket assignment and status tracking, defect analysis and prevention measures, managing team appraisals.
  • Single handedly managed entire project transition from previous vendor.
  • Technology: VB.Net, Oracle Team Size: 06 Duration: June - Dec 2009.

Analyzed key metrics to measure product effectiveness.Drafted user stories, use cases and functional specifications to support product development.Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.Developed accurate development estimates and drafted project resource plans.Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.

01/2005 to 11/2007 Assistant Manager Technical Support University Of Minnesota | , ,
  • Identified product problems and strengths and collected data on the customer experience.
  • Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.Delivered detailed feature roadmaps that included action items and project targets.Worked closely with QA to develop use cases, review test cases and track feature bugs.
07/2002 to 12/2004 Lecturer Dhempe College Of Arts & Science | , ,
  • Dhempe College of Arts & Science is being managed by the Dempo Charities Trust and has been accredited by National Assessment and Council, Bangalore.
  • As a lecturer for the BSc Computer Science Section, my subjects were Computer Networks and Computer Organization & Operating Systems.
  • Besides guiding Final year projects I also taught HTML, ASP, and Socket Programming as a part of practical.
Expected in 6 2001 B.E | Computer Engineering PCCE Goa University, , Goa GPA: with 61.4%, First grade.

Computer Engineering with 61.4%, First grade.

Expected in Diploma | Computer Engineering , , GPA:
Computer Engineering Agnel Polytechnic affiliated to Goa Board of Technical Examination in Aug 1996 with 66.59%, First grade. HSSC from Dhempe HSSC, affiliated to Goa Board of Secondary and Higher Secondary Education in March 1994 with 56%, Second grade. SSC through Goa Board in March 1992 with 81.11%, Distinction grade Achievements
Professional Affiliations

ASP.Net, VB.Net, .Net, Arts, ASP, Assistant Manager, BSc, budgeting, Clearcase, Computer Networks, Council, clients, Databases, Dec, HTML, Javascript, Languages, lecturer, Linux, people management, managing, MS-Access, C#, MS-Project, Windows, Windows NT, Operating Systems, Oracle 9, Oracle, presenting, Programming, project planning, project plans, QA, scheduling, Scripting, Visual Source Safe, specification, SQL Server 2000, staffing, team management, Technical Support, validation, VBScript, Visio, Vista, XML

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • PCCE Goa University

Job Titles Held:

  • Technology Lead
  • Assistant Manager Technical Support
  • Lecturer


  • B.E
  • Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: