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technician tier 1 resume example with 3 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
  • Experienced Maintenance Technician with over 1.5 years of experience in factory and shop work. Excellent reputation for resolving problems and improving customer satisfaction.
  • Reliable employee seeking growth in the company. Offering excellent communication and good judgment.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
  • Managing Operations and Efficiency
  • Project Management
  • Food and Beverage Management
  • Issue and Conflict Resolution
  • Scheduling and Coordinating
  • Performance Tracking and Evaluations
  • Overseeing Employees
  • Technical Proficiency
  • Productivity Performance
  • Product Management and Branding
  • Job Assignments
  • Parts Lubrication
  • Hand and Power Tool Operation
  • Metal Welding
  • Equipment Dismantling
  • Problem Detection and Resolution
  • Mechanical Repair
  • Physical Strength and Stamina
  • Heavy Object Lifting
  • Wiring Installation and Repair
  • Electrical Component Replacement
  • Troubleshooting Strengths
  • Equipment Installation
Work History
09/2021 to Current Technician Tier 1 Neiman Marcus | Fulton, GA,
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Compiled and accurately entered data for each customer encounter to record in system.
  • Analyzed Mechanical, Electrical, Pneumatic, and Hydraulic issues to identify troubleshooting methods needed for quick remediation.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
06/2020 to 08/2021 Welder & Fabricator Traughber Mechanical | City, STATE,
  • Welded in flat, horizontal, vertical and overhead positions.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.
  • Assembled structural forms such as boiler parts and pressure vessels.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
09/2019 to 05/2021 Manager Taco Bell | City, STATE,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Propelled continuous improvements and strategically capitalized on current market trends.
  • Prepared and recommended long-range plans for development of department personnel.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Education
Expected in to to No Degree | Biology And Chemistry Double Major Western Kentucky University, Bowling Green, KY GPA:
  • Elected to Resident affairs for Resident Association in 2020
Expected in 06/2015 to to High School Diploma | Glenbard East High School, Lombard, IL, GPA:
  • 3.7 GPA


  • Study Abroad: Germany, All Normal High school subjects
Languages
German:
Limited Working
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Western Kentucky University
  • Glenbard East High School

Job Titles Held:

  • Technician Tier 1
  • Welder & Fabricator
  • Manager

Degrees

  • No Degree
  • High School Diploma

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