Approximately 7 years and 6 months of diverse levels of experience as a customer service and technical support specialist.
2 years combined experience in sales; 2 years of experience as a field technician and service sales representative.
Top 15 in 800 agents in all metrics including Average handle time, quality, adherence and repeats at Dish Network.
Top 2 in 12 quality assurance representative for over 2 years at Dish Network.
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