Detailed Technician skilled in maintenance services. Demonstrating keen sense of skill to every customer. Known for best-in-class work and great problem-solving skills. Reliable Technician with undeniable troubleshooting, customer service and analytics skills coupled with more than 3 years of experience. Bilingual and effective in meeting safety compliance. Hardworking and reliable Technician with strong ability in trouble shooting and customer satisfaction. Offering attention to detail, versatility and problem solving. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Equipment maintenance
Customer interaction
Issue resolution
Deadline compliance
Experience
Technician, 09/2019 to 06/2021 Hrl – Malibu, CA,
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
Inspected and repaired program systems and components.
Maintained repair status in spreadsheets used in production department quality review meetings.
Worked from complex and detailed manufacturing documentation and verbal instructions.
Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
Managed quality control and maintained high level of customer satisfaction.
Checked for leaks and defects on vacuum and mechanical assemblies.
Inspected equipment and systems to identify issues and reported problems to repair technicians.
Completed daily appointment schedule to drive quality and timely service.
Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Groundskeeper, 07/2018 to 07/2019 Centura Health – Denver, CO,
Checked machinery and performed routine maintenance to prevent malfunction.
Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Swapped out plant containers and flowerbeds each spring, summer and fall.
Operated landscaping equipment to maintain grounds and remove trees.
Hung lights, wreaths and garlands to prepare for winter holidays.
Applied fertilizers and pesticides to lawns and grounds to control weeds, reduce insect infestation and maintain soil fertility.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Installed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Used hand-held tools to maintain green spaces.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Used equipment, including mowers and trimmers safely to prevent accidents.
Arranged shrubs and flowers to create landscape effects.
Installed irrigation systems, rock gardens and ponds to simplify watering needs.
Pruned trees and bushes to improve visibility and shapes.
Administered pesticides to mitigate and control pest damage.
Employed knowledge of masonry and carpentry techniques to repair damaged exterior walls and structures.
Parts Delivery Driver, 06/2017 to 07/2018 Ken Garff – Collins, OH,
Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Applied defensive driving and safety techniques to prevent accidents.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Obtained and maintained proper delivery authorization and pickup documentation.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Contacted customers prior to delivery to coordinate delivery times.
Technician, 05/2016 to 05/2017 Hrl – Calabasas, CA,
Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
Inspected and repaired program systems and components.
Maintained repair status in spreadsheets used in production department quality review meetings.
Prepared operational reports and provided information to supervisors.
Interpreted equipment manuals and manufacturer instructions to install and troubleshoot devices.
Worked from complex and detailed manufacturing documentation and verbal instructions.
Managed quality control and maintained high level of customer satisfaction.
Checked for leaks and defects on vacuum and mechanical assemblies.
Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
Trained 3 new team members to meet quality and efficiency standards for each project.
Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Education and Training
High School Diploma: , Expected in 05/2017 Madison Central Highschool - Richmond, KY, GPA:
Also while attending Madison central high school, Attended Kentucky tech vocational school for 3 years for automotive tech, completed several ASE classes and had several ASE certifications.
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