Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
A motivated and driven Telecommunications Technician with over fifteen years of telecom experience delivering installation and test, maintenance, repair and project coordination for Verizon Wireline services to business and residential customers.
  • Project tracking
  • Project management
  • Spreadsheet management
  • Microsoft Office proficiency
  • Work flow planning
  • Self-directed and result oriented
  • Test equipment operation
  • AC/DC power
  • Telecommunications field installation and support
  • Technical standards and deliverables
  • Analysis and problem solving

Experience with the following telecommunications equipment.                       Ciena                    Lucent                    Cisco                    Juniper                 Tellabs                  Alcatel                    Fujitsu                  Anda
06/2013 to Current Technician Kaiser Permanente | La Mesa, CA,
 Jan 2016- Present : Virtual Test Project Coordinator
Assist the Project Manager and Virtual Test Supervisor in coordinating and scheduling work of team members and tracking overall progress.    
  • Single points of contact between Global Transportation Engineering & Implementation (GTE&I) and Field Operations for all Long Distance Build projects.
  • Assist in the execute phase to closing phase of virtual test projects
  • Define clear targets and objectives and communicate them to other team members.
  • Monitor time lines and flag potential issue to be addressed.
  • Conduct and document weekly status reviews and updates for upper management

Jul 2013 - Dec 2015 : Technician

Network Installation and Test Team lead responsible for project coordination and installation within the Great Lakes region. 
  • Mounted telecommunications equipment and ran power through power distribution frames.           
  • Experience full communication switch installations and upgrades.
  • Review engineering diagrams and make on-site modifications to accommodate equipment and physical parameters.  
  • Coordinate the installation of various projects including Ultra Long Haul (ULH), VoIP 10G Supernode and IDN upgrades.
09/2011 to 06/2013 Contractor Hcl Technologies Ltd. | Hot Spring, AR,
Field Technician for Verizon Business
  • Work as a team lead to coordinate project installation with project manager and engineering group while also completing physical installation and power turn up of equipment. 
  • Performs technical installation of vendor equipment within Verizon Facilities.
  • Demonstrate a comprehensive knowledge of telecommunications equipment, processes and systems as well as department policies and procedures.
10/1999 to 02/2010 Telecom Tech II Verizon | City, STATE,

Responsible for the installation, monitoring, testing and maintenance of telecommunications equipment within Verizon offices and at customer locations.

  • Perform testing and diagnostics on equipment according to standards.
  • Provide timely, on-site installation of Verizon switching systems and customer circuits.
  • Led team in floor layout, cabling, equipment installation, wiring, software loading, power installation and equipment testing.
  • Completed engineering changes to expedite installation and solve design issues.
Expected in 1999 Bachelor of Science | Electronic Engineering Technology Devry University, Chicago, Illinois GPA:

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