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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
A motivated and driven Telecommunications Technician with over fifteen years of telecom experience delivering installation and test, maintenance, repair and project coordination for Verizon Wireline services to business and residential customers.
Highlights
  • Project tracking
  • Project management
  • Spreadsheet management
  • Microsoft Office proficiency
  • Work flow planning
  • Self-directed and result oriented
  • Test equipment operation
  • AC/DC power
  • Telecommunications field installation and support
  • Technical standards and deliverables
  • Analysis and problem solving


Technologies
Experience with the following telecommunications equipment.                       Ciena                    Lucent                    Cisco                    Juniper                 Tellabs                  Alcatel                    Fujitsu                  Anda
Experience
06/2013 to Current Technician Kaiser Permanente | La Mesa, CA,
 Jan 2016- Present : Virtual Test Project Coordinator
Assist the Project Manager and Virtual Test Supervisor in coordinating and scheduling work of team members and tracking overall progress.    
  • Single points of contact between Global Transportation Engineering & Implementation (GTE&I) and Field Operations for all Long Distance Build projects.
  • Assist in the execute phase to closing phase of virtual test projects
  • Define clear targets and objectives and communicate them to other team members.
  • Monitor time lines and flag potential issue to be addressed.
  • Conduct and document weekly status reviews and updates for upper management


Jul 2013 - Dec 2015 : Technician

Network Installation and Test Team lead responsible for project coordination and installation within the Great Lakes region. 
  • Mounted telecommunications equipment and ran power through power distribution frames.           
  • Experience full communication switch installations and upgrades.
  • Review engineering diagrams and make on-site modifications to accommodate equipment and physical parameters.  
  • Coordinate the installation of various projects including Ultra Long Haul (ULH), VoIP 10G Supernode and IDN upgrades.
09/2011 to 06/2013 Contractor Hcl Technologies Ltd. | Hot Spring, AR,
Field Technician for Verizon Business
  • Work as a team lead to coordinate project installation with project manager and engineering group while also completing physical installation and power turn up of equipment. 
  • Performs technical installation of vendor equipment within Verizon Facilities.
  • Demonstrate a comprehensive knowledge of telecommunications equipment, processes and systems as well as department policies and procedures.
10/1999 to 02/2010 Telecom Tech II Verizon | City, STATE,

Responsible for the installation, monitoring, testing and maintenance of telecommunications equipment within Verizon offices and at customer locations.

  • Perform testing and diagnostics on equipment according to standards.
  • Provide timely, on-site installation of Verizon switching systems and customer circuits.
  • Led team in floor layout, cabling, equipment installation, wiring, software loading, power installation and equipment testing.
  • Completed engineering changes to expedite installation and solve design issues.
Education
Expected in 1999 Bachelor of Science | Electronic Engineering Technology Devry University, Chicago, Illinois GPA:

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School Attended

  • Devry University

Job Titles Held:

  • Technician
  • Contractor
  • Telecom Tech II

Degrees

  • Bachelor of Science

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