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technician resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Hardworking Customer Service Representative with 2 years of experience working with retail and customer service. Trained in project and time management with extensive knowledge of semiconductors work and proven multitasking abilities, including excellent problem solving skills. Committed to maintaining a safe and efficient work environment.

Skills
  • Professional telephone demeanor
  • Quick learner
  • Administrative support
  • Computer proficient
  • Creative problem solving
  • Good listening skills
  • Data entry
  • MS Office proficiency
  • Clean room experience
  • Clean safety record with no errors
  • Zero quality incidents while handling semiconductor product
  • Manufacturing experience, handles tools, stockers, foups/semiconductor products
  • Reliable and hard worker
  • Succeeds in a fast paced work environment
Education
Primavera Online Academy Chandler, AZ, Expected in 03/2020 High School Diploma : - GPA :
Work History
Lithia Motors - Manufacturing Technician
Medford, OR, 08/2021 - Current


  • Built product subassemblies or final assemblies and monitored and adjusted production processes or equipment for quality and productivity.
  • Assisted engineers in developing, building and testing prototypes and products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processes to develop maps and determine optimal improvement approaches.
  • Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
Quipt Home Medical - Customer Service Representative
Fayetteville, GA, 04/2019 - 03/2022
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls calls/ emails on a constant basis through out the working day.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Assisted customers with setting appointments.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Property Damage Appaisers - Technician
City, STATE, 10/2020 - 02/2021
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Implemented, configured and optimized safety standards protecting semiconductor personnel.
  • Utilize control mechanisms or hands-on procedures to operate machines.
  • Completed all job reports and logs immediately following service calls.
  • Read manuals and manufacturer instructions to effectively install and troubleshoot devices.
  • Maintained quality assurance and customer satisfaction objectives.
  • Kept work consistently compliant with 5S standards.
  • Developed corrective action plans and prevention strategies to improve product reliability.
Accomplishments
  • Product Promotion
    Up-sold products and motivated customers to upgrade current product plans
  • Telephone Service
    Professionally processed calls, providing information and service to ensure customer satisfaction
  • Customer Service
    Consistently received positive feedback from customers and created repeat business by developing long-term relationships, handled guest complaints, maintaining a positive experience for all rest
  • Major Projects Include testing robots, anode changes, secondary cathode changes, rebuilding degausser pumps, and basic maintenance on tools
  • Maintained a safe work environment and coached those around me to make sure everyone is protected properly.

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Resume Overview

School Attended

  • Primavera Online Academy

Job Titles Held:

  • Manufacturing Technician
  • Customer Service Representative
  • Technician

Degrees

  • High School Diploma

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