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technician 5 resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Correctional Lieutenant (Multi - shift Supervisor) skilled in operations management and staff development. Calm and confident to withstand adverse and stressful working conditions. Effective verbal and written communication talents. Sound knowledge of offender management, conflict resolution and facility investigations. Efficient Supervisor with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all needs.

Skills
  • Weapons Training
  • Job Assignments
  • Records Maintenance
  • First Aid/CPR
  • Good Work Ethic
  • Supervision & Leadership
  • Proficient in Microsoft Office
Experience
Technician 5, 04/2022 - Current
Lakeshore Recycling Systems Minneapolis, MN,
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Used bolts, rivets and screws to fasten parts.
  • Maintained test equipment to safety standards to drive process integrity and data validity.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Utilized hand tools and epoxy to safely splice cables.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Updated logs and job reports for completed and pending service calls at shift end.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Managed quality control and maintained high level of customer satisfaction.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Followed safety practices to safeguard against injury and damage to property.
  • Trained customers on proper operation, maintenance and safety of newly installed equipment.
Roll Off Driver, 08/2020 - 04/2022
Trash For Treats City, STATE,
  • Followed customer instructions about placement of items and special considerations for handling.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Achieved consistently high customer scores due to exceptional service.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Drove trucks to and from job sites to deliver supplies.
  • Delivered customer orders and collected payments to keep accounts current.
Correctional Lieutenant (Multi - Shift Supervisor), 09/2006 - 08/2020
Mansfield Correctional Institute City, STATE,
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Maintained order in building and on grounds of prison.
  • Supervised and made cell assignments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues.
  • Juggled multiple projects and tasks.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to visitors when face-to-face or through phone conversations.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Communicated information regarding security, safety and operations through chain of command.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Responded to information requests from superiors, providing specific documentation.
  • Recruited, hired and trained crew staff on application of projects.
  • Conducted employee observations and documented findings.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Managed scheduling, and training on multiple shifts.
Education and Training
GED: , Expected in 06/1993
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Grove City High School - Grove City, OH
GPA:
Status -
: Criminal Justice, Expected in
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Penn Foster College - Scottsdale, AZ
GPA:
Status -
Additional Information
  • As a supervisor my biggest job duties were to conduct line up, check in officers that had regular posts and to schedule officers to open posts.
  • Conduct one on one investigations with officers and make notes in there work folders.
  • Make rounds in the officers work areas and checking on Officers that worked off State grounds
  • Scheduling for multiple shifts

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Resume Overview

School Attended

  • Grove City High School
  • Penn Foster College

Job Titles Held:

  • Technician 5
  • Roll Off Driver
  • Correctional Lieutenant (Multi - Shift Supervisor)

Degrees

  • GED
  • Some College (No Degree)

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