Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
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Professional Summary
Technical Writer in Advanced Technologies, including Cybersecurity, Biotechnology, Energy Systems, and Pharmaceuticals.
Expertly utilized advanced technical writing skills and various computer software applications to create, edit, and revise scientific and technical documentation, including Manuals, Standard Operation Procedures (SOPs), Job Aids, and Work Instructions.
Technical Writer in Cybersecurity and Energy Systems: Wrote a variety of procedures used in the operation of natural gas and electric utilities. Wrote Cybersecurity procedures, including corporate security, and documentation in order to comply with the North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) compliance standards.
Medical and Biological Abilities: Over 10 years of experience in Biotechnology, Medical Device, and Stem Cell Research. Utilized a variety of laboratory instruments, apparatus, techniques, and scientific principles used in Biotechnology, Molecular Genetics, Microbiology, Pharmaceuticals, Chemistry, and Life Science. Wrote and conducted numerous scientific and laboratory procedures.
Quality Systems and Database Management: Expertly preformed Document Control, Database Administration and Change Control procedures. Utilized a variety of Database Applications, Electronic Document Storage Techniques, and Electronic Data Management Systems (EDMS), for data migration, storage, and archiving.
Skills
Microsoft Office, Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, SharePoint, Adobe Photoshop, Adobe Acrobat Pro, Documentum, LiveLink, ATLAS, Google Docs, Google Sheets, and SnagIt.
Work History
Technical Writer, 04/2016 to 07/2016 Amazon.Com, Inc. – Virtual Location - Maryland, MD,
Interacted with Google Data Center teams to produce multiple types of professional writing, including, training material, manuals, and procedures.
Worked with management to organize existing documentation, identify deficiencies and prioritize solutions.
Obtained information by interviewing and collaborating with subject Matter Experts, Google Data Center Engineering, Construction, and Operations teams.
Produced documents that can be understood by both technical teams and prepared for external publication.
Expert in Google Docs, Google Sheets, and Google Drive.
Created and used Google templates to create a variety of Google documentation.
Edited and proofread procedures and manuals to ensure that they met with the correct Google style guides.
Senior Technical Writer, 08/2014 to 03/2016 Engility Corporation – Camp Pendleton, CA,
Wrote Cybersecurity procedures, including corporate security in order to comply with the North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) compliance standards.
Wrote, proofread and edited a variety of Pacific Gas & Electric (PG&E) documents including Procedures, Standards, and Job Aids, according to PG&E writing and style guides.
Formatted documents into standard specification format.
Expert in Document Control, Database Applications, Electronic Document Storage Techniques, and Electronic Data Management Systems (EDMS).
Interviewed Subject Matter Experts and conducted research necessary to produce accurate, comprehensive documents.
Extracted information from the process flow diagrams, including Visio process maps and technical literature.
Expert in Microsoft Word, Excel, PowerPoint, Visio, and SharePoint.
Added illustrations charts and figures to procedures and Job Aids to explain the process steps in greater detail.
Trained new PG&E technical writers on how to create procedures, Job Aids, and standards.
Created hyperlinks, bookmarks, tables of content, and links between sections.
Senior Quality Assurance Specialist / Biotechnology Standard Operating Procedure Writer, 04/2014 to 07/2014 Amazon.Com, Inc. – Virtual Location - Missouri, MO,
Wrote, edited and created a variety of documents, including global Good Clinical Practice (GCP) and Good Pharmacovigilance Practice (GVP) regulated procedures related to clinical studies for a biotechnology company that uses human genetic information to discover, develop, manufacture and commercialize medicines to treat patients with serious or life-threatening medical conditions.
Created a variety Microsoft Excel documents.
Cataloged thousands of records into spreadsheets for data migration.
Independently led the cross-functional working group on GCP/GVP processes, providing guidance on overall creation and management of controlled documents (e.g.
Standard Operating Procedures).
Technical Writer, 05/2013 to 11/2013 Amazon.Com, Inc. – West Sacramento, CA,
Worked collaboratively with project team members including Manufacturing, Engineering, Process Development, Quality, and other subject-matter experts, to solidify content for a biotechnology and pharmaceutical company that provides products to fight more than 20 vaccine-preventable viral and bacterial diseases.
Created new or revised existing content for Standard Operating Procedures, Batch Production Documents, and other technical documents with a high degree of quality in accordance with cGMP requirements and corporate guidelines.
Responsible for the creation of a variety of technical documentation, including instructions, forms, methods, and procedures.
Created and managed ATLAS workflows in support of projects and CAPAs (Corrective and Preventive Actions).
Independently researched, wrote, edited and proofread technical documentation.
Technical Writer, 05/2012 to 04/2013 Thermo Fisher Scientific Inc. – Monterey, CA,
Responsible for the editing and creation a variety of technical documentation, including instructions, Job Aids, Standards, methods, and Procedures.
Wrote procedure on how to operate and utilize Android-based tablets used for PG&E data storage.
Researched, wrote, edited and proofread technical documentation.
Interviewed subject-matter experts and conducted research necessary to produce accurate, comprehensive documents.
Wrote a variety of PG&E documents including Procedures, Standards and Job Aids, according to PG&E writing and style guides.
Recorded process steps with a digital camera.
Used photographic materials and/or imaging software for illustrating process steps.
Document Control Specialist, 02/2011 to 08/2011 Bae Systems – Endicott, NY,
Edited a variety of scientific, engineering, and technical documents to ensure that they met with quality standards and style guidelines for a genetic diagnostics company that designs, develops, manufactures and markets innovative technology, instrumentation and tests that target and serve discovery and clinical research, and clinical molecular diagnostics markets.
Electronically and physically filed and stored numerous documents.
Migrated thousands of electronic versions of documents, stored in SharePoint files, including Quality Records, Batch Records, SOPs, Work Instructions and Engineering Diagrams, into a new Electronic Data Management System (MasterControl).
Expertly created a variety of Microsoft Excel spreadsheets used for the storing and transfer of metadata.
Technical Writer, 08/2010 to 09/2010 GENERAL ATOMICS – City, STATE,
Assisted with writing procedures for the operation and construction of General Atomics Next Generation Nuclear Plant (NGNP) project.
Expertly applied a variety of technical writing skills used to edit, correct and improve scientific and engineering documents.
Read and understood a variety of engineering diagrams, figures, schematics, and technical drawings, and placed them into documents to clarify and illustrate process steps.
Converted documents written in PDF format into Microsoft Word.
Wrote numerous Microsoft Excel charts and tables relating the operation of the Nuclear Power Plant.
Technical Writer / Quality Assurance Specialist, 2007 to 2008 STEMEDICA CELL TECHNOLOGIES INC – City, STATE,
Translated technical information and new concepts and techniques obtained by interviewing subject-matter experts and scientists, researching information, and obtaining scientific documentation, into clear and concise instructions and documents that were standardized, easily followed and understood by a variety of scientific and laboratory personnel.
Created, edited, developed, and revised documents, work instructions, batch records, forms and laboratory SOPs to improve scientific procedures, methods and laboratory techniques in the areas of biological sciences, stem cell research, biotechnology, laboratory instrumentation, molecular biology, and laboratory assays.
Education
Bachelor of Science: , Expected in Wright State University - , GPA: Biological Sciences
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Resume Overview
School Attended
Wright State University
Job Titles Held:
Technical Writer
Senior Technical Writer
Senior Quality Assurance Specialist / Biotechnology Standard Operating Procedure Writer