Technical Product Manager Network Operations resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Diligent Product Manager offering 8 years of industry success, including product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch prowess.

  • Product Management
  • Project Management
  • Research and trend analysis
  • Network Design and architecture
  • Vendor and Customer Management
  • Design Thinking
  • Business administration
  • Infrastructure planning
  • Operational sequence enhancement
  • Program installations
  • Budgeting
  • Technical Analysis
Work History
01/2019 to Current
Technical Product Manager, Network Operations Pwc Philadelphia, PA,
  • Managed infrastructure project plans throughout network development cycle, including network designs and coordinating multi-DC deployments.
  • Directed planning, budgeting, vendor selection, and quality assurance efforts on datacenter capacity expansion to increase DIA capacity by 50%
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation of hardware proxy deployments that serves as critical component to email delivery.
  • Managed expansion of AWS direct connects by reducing latency with on-prem DC’s by 60%
  • Owned and prioritized network upgrade project on over 200 ToR switches in 3 datacenters by effective cross-functional leadership.
  • Lead potential risks, issues, and problems and escalate as appropriate, proposing mitigation plans being to minimize network downtime.
11/2017 to 11/2018
Technical Program Manager Amazon.Com, Inc. Hoboken, NJ,
  • Led team of 3 on data center migration of compute instances from AWS site to co-location DC’s avoiding AWS expenses
  • Prioritized platform upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact to 70%
  • Architected centralized network device authentication with multi-vendor device integration saving expenses on “lastpass” by 80%
  • Defined and managed data center interconnectivity routing strategy decreasing customer latency by 50ms
  • Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
  • Collaborated with engineering teams to define and explore business challenges, creating technical roadmaps for datacenter expansion in Frankfurt and Sydney
  • Oversaw installation and onboarding process for new site turn-ups for all data centers on AWS migration saving 300k per year.
03/2016 to 10/2017
Network Development Engineer Chicago Board Options Exchange Chicago, IL,
  • Facilitated analysis of existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers
  • Defined network security solutions for out of band management for network devices assisting corporate rack installs reducing 70% of manual effort
  • Built and improved network standards of customer site's network capacity for black friday readiness
  • Documented deployment procedures to lead successful completion of Amazon corporate and customer site turn-ups by deployment teams
  • Developed scalable, efficient and cost-effective network automation framework reducing the Capex and Opex by 60%
  • Established and monitored key performance metrics to facilitate location-independent/device independent reliable network services to all Amazonians.
  • Managed 3 junior network engineers to streamline project turnaround times, providing 99.9999% service uptime SLA.
  • Maintained and expanded AWS vendor relationships through amicable and beneficial interactions with network carriers and Deployment partners.
08/2012 to 03/2016
Network Engineer Qualcomm City, STATE,
  • Performed access to core layer link upgrade from 1 Gig to 10 Gig increasing the bandwidth for DMZ environments
  • Administered and brought-up new ASRs to optimize WAN traffic at various international corporate locations
  • Architected, improvised and assembled new Sprint and AT&T MPLS circuit at multiple Qualcomm’s acquisition sites
  • Introduced IPv6 capability by dual-stacking WAN core routers and LAN MDF’s ● Implemented ‘6-to-4 tunnel’ setup to provide IPv6 connectivity for fast-paced Wi-Fi test framework
  • Managed and developed WLAN design for several companywide corporate acquisitions
  • Liaised with teams in India, China and Australia in regionalizing DNS servers for wireless locations
Expected in 05/2021
MBA: General Management
University Of Colorado At Boulder - Boulder, CO
Expected in 05/2012
Master of Science: Computer Networking And Telecommunications
The University Of Texas At Dallas - Richardson, TX,
Expected in 05/2009
Bachelor of Engineering: Electrical And Electronics Engineering
Sri Krishna College Of Engineering And Technology - TamilNadu,
  • Juniper Network Certified Internet Associate (JNCIA)
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)

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Resume Overview

School Attended

  • University Of Colorado At Boulder
  • The University Of Texas At Dallas
  • Sri Krishna College Of Engineering And Technology

Job Titles Held:

  • Technical Product Manager, Network Operations
  • Technical Program Manager
  • Network Development Engineer
  • Network Engineer


  • MBA
  • Master of Science
  • Bachelor of Engineering

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