technical operations supervisor wms analyst resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Smart student studying Operations/inventory and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical, actionable solutions for current needs. Motivated and results-driven Operations Analyst with proven track record in data analytics and process optimization. Identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drive business effectiveness through recommendations based on data findings.
Skills
Delivery driver (4 years)
Customer Service (8 years)
Team management (8 years)
Store management (5 years)
Inventory control (5 years)
Order picking (3 years)
Employee evaluation
Data Management
Microsoft Excel
Microsoft Office
Continuous Integration Systems
Database Management Software
Data Warehousing
Experience
09/2020 to 10/2022Technical Operations Supervisor/ WMS AnalystKroger | Douglasville, GA,
Day-to-day operations of the Technical Operations team
This includes managing projects and activities, developing budgets, leading teams, and ensuring the delivery of projects on time and within budget
Helped to develop skills of each employee
Evaluated team performance on a weekly basis
Witnessed several of my employees progress to higher levels within the company.
Implemented and tested enhancement feature requests to improve product functionality and extend performance to optimize each warehouse needs.
Recommended and executed plans to improve development tools and processes.
Wrote programs for Manhattan system platform using SSMS and SQL programming languages.
Worked hand to hand with various warehouse's with inventory issues as well as implementing different methods for cycle counting and to be be able to track information during adjustments, daily tasks and yearly inventory.
Monitored inventories on computer to generate accurate reports.
02/2020 to 09/2020E-Commerce SupervisorWaste Connections | Florence, OR,
Planned and implemented site content updates, merchandising of newly launched products, integrated campaigns and promotions.
Supervised in-house staff to facilitate continual content updates and synchronization of products with custom inventory system.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Participated in physical inventory counts to keep information accurate and current.
Performed scheduled inventory counts and supply audits.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Managed own inventory on a separate area of the warehouse dedicated to E-commerce section.
Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
07/2018 to 01/2020Truck Driver/Inventory AssociateAjax Distributing Company | Memphis, TN,
In charge of 11 drivers to accomplish company standards on all deliveries as well as delivering in the try state area
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Inspected truck for defects and safe operating condition before, during and after trips.
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Prepared inventory for shipment by attaching tags and labels.
10/2015 to 06/2018Truck HelperTacoma Goodwill | Maple Valley, WA,
Hooked and unhooked trailers from tractor and converter dollies.
Maintained telephone and radio contact with supervisor to receive delivery instructions.
Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
Utilized pallet jacks and forklifts to load and unload materials off trucks.
Measured temperature of haul and refrigerated area of truck, keeping cold items fresh.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
05/2013 to 09/2015Delivery DriverProstock Auto Part | City, STATE,
In charge of all deliveries on a daily basis to all diferents auto parts store
Ensure all deliveries where done in a timely and professional manner while keeping a good customer service
Product delivery
GPS and map navigation
DOT regulations compliance
Recordkeeping experience
Microsoft Excel proficiency
GPS knowledge
Route planning
Excellent customer service
Map reading and navigation skills
Equipment monitoring
Freight expertise
Order picking and processing
Safety and compliance
Knowledge of state roads and highways
Safe driver training
05/2008 to 02/2012Assistant ManagerWalmart | City, STATE,
Assist store manager in implementing strategies to attract customers
Analyze consumer behavior to ensure the store exceeds customer expectations
Act as a liaison between managers, employees, and customers
Handle customer complaints
Supervise staff and motivate peak performances
Train and support new and existing staff
Monitor and maintain inventory
Monitor operating costs and budgets
Create biweekly schedules
Ensure employees adhere to company policies and procedures
Completed inventory audits to identify losses and project demand.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education and Training
Expected in 06/2008 to to High | Middletown High School, Middletown, NYGPA:
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