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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

TECHNICAL PROFILE

Mr. Claire has been Managing and executing different types of IT project (with specialty in SAP) with over 20 years of IT, Data and Risk Services areas. Jessica has multiple years of Direct Management Experience for both internal, external team members including contractors and 3rd party resources in multiple Industries.

Jessica is very successful leading groups and very strong technical understanding of SAP environments. He knows how to understand industry requirements and transform these into implemented solutions. Mr. Claire uses his consulting experience and combines this with his understanding of managing resources. His experience spans North America and International assignments.

Mr. Claire’s experience is in the implementation of SAP and SAP Security with Project Management includes with specialty.

Mr. Claire also has experience in managing resources directly and strongly encourage cross training of his team members with other team.

Mr. Claire has real-life experience in the management of projects from Blueprint to Delivery. His experience involved small to very large projects.

Skills

Certification

Certified Information Systems Auditor (CISA)

Information Security Manager (CISM)

Skills

  • Project Management
  • Technical Management
  • SAP Skills from Implementation to Run
  • Data Life Cycle Management
  • Data Governance
  • Data Engineer
  • Privacy and Compliance for SAP Environments
Experience
08/2011 to Current Technical Mgr. for Compliance and Data Life Mgt. Serrala | City, STATE,
  • Lead multiple types (over 25) of very successful project from: merger/acquisition where each company need their own SAP systems, Data Life Cycles management (especially for Privacy Rules: GDPR, CCPA, HIPPA...), Data and Document Archiving for migration to new SAP platform to SAP Decommissioning projects. These project went from a few month to over year and all run to achieved the required results.
  • Lead internal project for Software development for: Archiving Automation, Data Compliance and privacy all with strong market demand and within time frames and budgets in audible manner.
  • Was in charge of New Hire Orientation and training on Serrala products so new consultant could be billable and successful within limit timeframe.
  • Developed Process and Procedures for both Serrala consultants and Serrala business practices
08/2008 to 06/2011 Manager of SAP Security, Project Mgr. Coca Cola | City, STATE,

Responsibilities: Managing the SAP Security Team and all related

activities(Projects, Production Support, Audit, IDM Group and other related activities).

Duties: The day to day management of business and personnel issues within the department. Directly managed 5-8 personnel including their reviews and issues. Have manage up to 20 direct reports (during projects) and indirectly managed 20+ staff primarily from other CCE departments and off shore partners. Manage and provide oversight of all SAP projects and daily support issues. Manage the support of SAP Security with input to the Governance Team. Define and implement new process and procedures assisting CCE maturity.

Major Accomplishments: Successfully manage the technically and resource readiness required to split Coca Cola Enterprises (CCE) and Coca Cola Refreshments (CCR). , Lead the delivery of multiple Releases (Release has multiple projects -average 15-20- in one Release). Working with 3rd party vendors to have them act as part of team (mostly from India). Have Security/Control groups’ services seen as a major part of project work and critical part of the business. This includes setup of: XI/PI Security, BI 7.0, ECC, SRM, CRM and other both Security and Functional

10/2002 to 08/2008 Mgr. With SAP Projects Deloitte & Touche (DT), LLP, United States | City, STATE,

Responsibilities: Responsible for the engagement budgeting, work plans and internal staff required to implement SAP Security/Controls for over 20 project for SAP system and components listed below.

Net Weaver

SAP ECC

SAP SRM

SAP CRM

BI

SAP SCM

SAP HRIS

SAP GRC

others

Duties: The primary duty was the Project Management of the technical team for SAP Security and Governance solutions. This also included working with both standard and customized solutions to meet client’s business requirements. Review of controls against legislation and education of client resources about SAP and Security and how it could be used in their business. Leading both Deloitte and customer employees to get effective and successful installations.

Education and Training
Expected in 05/1996 Associate of Arts | Social Work & Human Resources University of North Dakota , , GPA:
Expected in 05/1996 Associate of Arts | Psychology With Specialty in Business University of North Dakota, Grand Forks, ND GPA:
Expected in 09/2000 Associate of Arts | Certificate in IT And Project Management University of Calgary , Calgary Alberta, GPA:

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Resume Overview

School Attended

  • University of North Dakota
  • University of North Dakota
  • University of Calgary

Job Titles Held:

  • Technical Mgr. for Compliance and Data Life Mgt.
  • Manager of SAP Security, Project Mgr.
  • Mgr. With SAP Projects

Degrees

  • Associate of Arts
  • Associate of Arts
  • Associate of Arts

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