technical cloud engineer resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Technical Engineer with over 10 years of experience in information technology and technical support. Excellent reputation for resolving problems and improving customer satisfaction.

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  • Merchandising expertise
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Work History
Technical Cloud Engineer, 11/2018 - Current
Deloitte & Touche L.L.P. Pittsburgh, PA,
  • Serving as a member of the Oracle Support Organization, providing post-sales support and solutions to the Oracle Customer base while serving as an advocate for customer needs.
  • Participating in system design planning review and implementation to create enterprise solutions built on AWS and other cloud providers.
  • Developing and maintain standards for cloud platforms operating systems blueprints and artifacts.
  • Executing large and transformational infrastructure projects migration to the cloud.
  • Collaborating with peers and partners in the execution of technology product evaluations code reviews proof of concepts pilots and the technology adoption lifecycles.
  • Delivering infrastructure as code and automation/orchestration such as network security server IAM, OS and applications.
  • Recommending modifications to systems to improve efficiency reliability and performance for delivering application and infrastructure in the cloud.
  • Participating in agile infrastructure software development scrum Kanban and sprints.
  • Driving process adoption through documentation brown bags tech talks etc.
  • Deep dive and become an expert as needed classic infrastructure domains i.e., server storage, network security, RDS and IAM.
  • Be the subject matter expert for implementing continuous integration and continuous delivery CI/CD for Infrastructure as Code.
  • Develop containers and serverless platform strategy and delivery roadmap.
  • Provide operational support for Infrastructure as Code and native public cloud services AWS: IAM CloudTrail VPC EC2.
  • Participate in on-call responsibilities and respond to / resolve emergency issues after hours as necessary.
Cloud Engineer, 04/2015 - 11/2018
The Kemtah Group Bear Valley Springs, CA,
  • Below are some of my responsibilities and achievements as a cloud engineer on this project:.
  • Deploy cloud solutions according to best practices by analyzing technical requirements; articulating solution risks and barriers; recommending technical approaches; preparing time and cost estimates.
  • Manage existing technology solutions to ensure appropriate optimal performance, availability, and patching.
  • Perform troubleshooting as required, as such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Responsible for the development of current state documentation and knowledge base articles; Update documents regularly, and maintain accurate documentation on system performance and operational activities.
  • Recommend best practices and implementation guidelines around technology solutions.
  • Create functional-need scripts to ease and simplify administration.
  • Adhere to and promote existing ITIL processes and standard procedures as documented.
  • Document standard configurations for administered systems.
  • Follow Change Management practices.
  • Execute sensitive data backup, restoration and discovery procedures.
  • Implement recommended remediation from security and vulnerability audits.
  • Maintain a solid understanding of emerging infrastructure technologies and trends.
  • Act as an escalation point to assist in diagnosis and resolution of problems for technology solutions.
  • Perform root cause analysis on problems and identify action items / recommendations to address issues.
Systems Engineer, 08/2013 - 04/2015
Medtronic City, STATE,
  • I worked with a team of database administrators and system administrators to support and maintain Unix servers in development, test and production environments.
  • Addressed issues specific to the Unix systems.
  • Installing and configuring Oracle 10g/11g servers and creation of databases in UNIX, Linux and windows environments.
  • Troubleshoot network and production issues and perform root-cause analysis.
  • Automate data collection with Unix scripts to reduce manual labor (3 hrs/day).
  • Implemented disaster recovery solutions and achieved 98% uptime for all servers.
  • Developing and managing architecture transition plans and enterprise integration activities to include compliance and interoperability consideration.
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages.
  • Monitoring infrastructure capabilities and troubleshooting.
  • Participating in the development of Overall System architecture.
  • Submitting, analyzing, and managing configuration change requests in accordance with established Configuration Management (CM) processes.
  • Providing 24X7 support for production and test environments.
  • Provisioning and managing cloud-based infrastructure (AWS/Azure).
  • Supporting backup system operations, upgrades, and improvements.
Work Authorization:: , Expected in
- ,
Status -
BSc: Computer Science, Expected in
Catholic University of East Africa - ,
Status -

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Resume Overview

School Attended

  • Catholic University of East Africa

Job Titles Held:

  • Technical Cloud Engineer
  • Cloud Engineer
  • Systems Engineer


  • Work Authorization:
  • BSc

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