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Technical Cloud Engineer Resume Example

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TECHNICAL CLOUD ENGINEER
Professional Summary

Experienced Technical Engineer with over 10 years of experience in information technology and technical support. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
Work History
Technical Cloud Engineer, 11/2018 to Current
Company Name – City, State
  • Serving as a member of the Oracle Support Organization, providing post-sales support and solutions to the Oracle Customer base while serving as an advocate for customer needs.
  • Participating in system design planning review and implementation to create enterprise solutions built on AWS and other cloud providers.
  • Developing and maintain standards for cloud platforms operating systems blueprints and artifacts.
  • Executing large and transformational infrastructure projects migration to the cloud.
  • Collaborating with peers and partners in the execution of technology product evaluations code reviews proof of concepts pilots and the technology adoption lifecycles.
  • Delivering infrastructure as code and automation/orchestration such as network security server IAM, OS and applications.
  • Recommending modifications to systems to improve efficiency reliability and performance for delivering application and infrastructure in the cloud.
  • Participating in agile infrastructure software development scrum Kanban and sprints.
  • Driving process adoption through documentation brown bags tech talks etc.
  • Deep dive and become an expert as needed classic infrastructure domains i.e., server storage, network security, RDS and IAM.
  • Be the subject matter expert for implementing continuous integration and continuous delivery CI/CD for Infrastructure as Code.
  • Develop containers and serverless platform strategy and delivery roadmap.
  • Provide operational support for Infrastructure as Code and native public cloud services AWS: IAM CloudTrail VPC EC2.
  • Participate in on-call responsibilities and respond to / resolve emergency issues after hours as necessary.
Cloud Engineer, 04/2015 to 11/2018
Company Name – City, State
  • Below are some of my responsibilities and achievements as a cloud engineer on this project:.
  • Deploy cloud solutions according to best practices by analyzing technical requirements; articulating solution risks and barriers; recommending technical approaches; preparing time and cost estimates.
  • Manage existing technology solutions to ensure appropriate optimal performance, availability, and patching.
  • Perform troubleshooting as required, as such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Responsible for the development of current state documentation and knowledge base articles; Update documents regularly, and maintain accurate documentation on system performance and operational activities.
  • Recommend best practices and implementation guidelines around technology solutions.
  • Create functional-need scripts to ease and simplify administration.
  • Adhere to and promote existing ITIL processes and standard procedures as documented.
  • Document standard configurations for administered systems.
  • Follow Change Management practices.
  • Execute sensitive data backup, restoration and discovery procedures.
  • Implement recommended remediation from security and vulnerability audits.
  • Maintain a solid understanding of emerging infrastructure technologies and trends.
  • Act as an escalation point to assist in diagnosis and resolution of problems for technology solutions.
  • Perform root cause analysis on problems and identify action items / recommendations to address issues.
Systems Engineer, 08/2013 to 04/2015
Company Name – City, State
  • I worked with a team of database administrators and system administrators to support and maintain Unix servers in development, test and production environments.
  • Addressed issues specific to the Unix systems.
  • Installing and configuring Oracle 10g/11g servers and creation of databases in UNIX, Linux and windows environments.
  • Troubleshoot network and production issues and perform root-cause analysis.
  • Automate data collection with Unix scripts to reduce manual labor (3 hrs/day).
  • Implemented disaster recovery solutions and achieved 98% uptime for all servers.
  • Developing and managing architecture transition plans and enterprise integration activities to include compliance and interoperability consideration.
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages.
  • Monitoring infrastructure capabilities and troubleshooting.
  • Participating in the development of Overall System architecture.
  • Submitting, analyzing, and managing configuration change requests in accordance with established Configuration Management (CM) processes.
  • Providing 24X7 support for production and test environments.
  • Provisioning and managing cloud-based infrastructure (AWS/Azure).
  • Supporting backup system operations, upgrades, and improvements.
Education
Work Authorization:
BSc: Computer ScienceCatholic University of East Africa
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Resume Overview

School Attended

  • Catholic University of East Africa

Job Titles Held:

  • Technical Cloud Engineer
  • Cloud Engineer
  • Systems Engineer

Degrees

  • Work Authorization:
    BSc : Computer Science

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