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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivating Team Lead with [Number] years of experience in leadership roles. Skilled at designing and following production schedules with proven history of maximizing productivity for production. Dedicated to safety and proactive organization.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Seasoned Team Leader offering over [Number] years of experience in progressive and accomplished supervisory roles. Focused and skilled at employee oversight, mentoring and driving continuous improvements. Recognized for high levels of production and quality.

Skills
  • Quality Improvement
  • Issue resolution
  • Call Center Operations
  • Lean Manufacturing
  • Team Supervision
  • Safety
  • Training
  • Client support
  • Creating store processes
  • Store growth planning
  • Driving business growth
  • Leadership development
  • Managing retail build outs
  • Customer outreach
  • Creating marketing plans
  • Problem resolution
  • Planning
  • Analytical
Experience
06/2017 to 08/2021
Team Member/Team Leader Ingram Content Group Boston, MA,
  • Fostered positive employee relationships through communication, training and development coaching.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
04/2020 to 05/2021
Assistant Manager /Store Manager Cargo Largo Kansas City, MO,
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
01/2019 to 12/2020
Order Puller Hardy’s City, STATE,
  • Ensure accuracy and completeness of all orders.
  • Pulled orders from shelves and replenished stock to keep merchandise readily available for purchase.
  • Pulled products off shelves and followed instructions to box up orders according to customer specifications.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Prepared shipment labels.
  • Used RF scanner to pick items from bins and complete orders.
  • Labeled products upon truck unloading for excellent organization.
  • Prepared products for packaging and shipping according to company specifications.
  • Pulled and packed products from shelves based on customer orders.
  • Used handheld scanners to key in data for packages.
09/2019 to 11/2020
Cashier Team Lead Cheveron City, STATE,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Education and Training
Expected in
:
Sambenito Secundaria - ,
GPA:

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Resume Overview

School Attended

  • Sambenito Secundaria

Job Titles Held:

  • Team Member/Team Leader
  • Assistant Manager /Store Manager
  • Order Puller
  • Cashier Team Lead

Degrees

  • Some College (No Degree)

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