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Team Member Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable customer service Representative worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Polished and professional positive team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict merchandising compliance standards. Courteous and respectful with guests to maximize loyalty.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Experienced customer service Representative offering dedication and service expertise developed over 14 years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature.

Managed highly accurate cash registers by processing cash, card and check payments with no errors. Security-minded and service-oriented implemented in work ethic with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Dedicated, promised, hard worker, with 14 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Energetic Cashier with 14 years of experience assisting customers in correct settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Enthusiastic retail professional with 14 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, willing and capable of learning new processes to support overall organizational success. Eager to apply diligence, steady pace and reliable service to new customer service opportunity.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Reliable team member with 14 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately.

Driven Cashier and excellent merchandise Stocker with 14 years of experience. Tackled multiple tasks daily ranging from stocking shelves with parashable goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Multi-talented customer service representative with 14 years of experience stocking parable merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate designated equipment.

Meticulous customer service with extensive knowledge of retail, merchandising product sales and fantastic mathematical skills. Successful at keeping detailed records while maintaining excellent customer service and accuracy. Trained in POS software with patience and understanding.

Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at customer satisfaction with great attention to detail and organization skills. Resourceful and outgoing professional with training in retail POS software.

Skills
  • Cash drawer balancing
  • Issue resolution
  • Liquor regulations and compliance
  • POS systems
  • Payment processing
  • Loss prevention
  • Credit and cash transactions
  • Knowledge of wine and spirits
  • Scanner operations
  • Staff mentoring
  • Merchandise restocking
  • ID verification
  • Cash counting machine operations
  • Customer greeting
  • Cash management
  • Customer order recording
  • Coin counting
  • Product recommendations
  • Customer assistance
  • Cash register operation
  • Security monitoring
Experience
Team Member, 03/2017 to 02/2018
Elsupermarkets San Fernando, CA,
  • Packaged 150 + completed products per day and efficiently prepared shipments.
  • Trained new employees on company policies and required positions to support team efficiency.
  • Quality checked fragile components to determine conformance to specifications, disposing of any unacceptable parts.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Cleaned and sanitized work areas between runs using regulation knowledge and proper equipment.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Loaded and unloaded materials and components weighing in excess of 50 pounds using proper safety procedures to avoid injuries.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Looked for ways to go above and beyond job requirements.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Picked up and moved boxes weighing 15 + pounds.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Corrected issues in timely manner to maintain productivity goals.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Drove team success by completing numerous jobs quickly and accurately.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Built and maintained effective working relationships with peers and upper management.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
Groundskeeper, 02/2016 to 10/2016
Penn National Gaming Alton, IL,
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
  • Maintained green spaces by using hand-held tools.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
  • Arranged shrubs and flowers to create a statue for the guests to gaze upon as they entered the facility and artistic type of landscape effects.
  • Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
  • Pruned trees and bushes to improve visibility and shapes.
  • Responded quickly to inquiries and concerns from customers, typically returning messages within a timely time frame, improving client retention by 12%.
  • Fertilized, cultivated and weeded soil.
  • Pruned trees and trimmed bushes and hedges to keep grounds neat and inviting.
  • Cleared grounds by raking leaves and removing downed tree branches.
  • Used fertilizer and pest control products on grass, trees, shrubs and flowers.
  • Cleaned and maintained fountains and statues in yards and gardens.
  • Prepared soil and gardens for planting with mulch and sod.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Used equipment, including mowers, trimmers and rakes safely to prevent accidents.
  • Removed trash and debris from grounds and placed in waste receptacles.
  • Created plans and designs for custom gardens and beds.
  • Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Conducted inspections of fields and turf for proper drainage and aeration.
  • Safely operated the hand held tools and heavy equipment to maintain grounds and to remove trees.
  • Planted seeds, bulbs and shrubs and applied mulch to protect against weeds.
Cashier, 03/2014 to 10/2015
Cosentino's Food Stores Smithville, MO,
  • Assisted customers with account updates, new service additions and promotional offers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Built relationships with strategic partners leading to business development opportunities.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Trained new employees in cashiering procedures, offering assistance in resolving difficult issues.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.
  • Assisted store owners with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed customer payments quickly and returned exact change and receipts.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the right area for remediation.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Served needs of as many as 25-40 patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
Education and Training
High School Diploma: , Expected in 05/2006
to
Texas High School - Texarkana, TX
GPA:
Certifications
  • CPR certification
  • CNA
  • Certified Home Health Aide
  • Current 1 year certification
  • Texarkana Texas Department of Health Certification

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Texas High School
Job Titles Held:
  • Team Member
  • Groundskeeper
  • Cashier
Degrees
  • High School Diploma

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