Team Member Resume Example
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TEAM MEMBER
Summary
I am outgoing and friendly with a strong drive to succeed. Versatile team member able to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, I am motivated to to gain hands-on experience and to advance professionally. I have demonstrated the ability to constantly develop my skills. Reliable professional offering an extensive career promoting positive customer experiences.
Skills
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Experience
Equifax | West Des Moines , IAUnemployment Claims Specialist05/2020 - 10/2021
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Inputted all communication with applicants into computer system to facilitate future clarification and knowledgeable support.
- Delivered excellent customer service by responding to account questions, concerns, and submitting claims.
- Conducted record searches and coordinated with other units on procedural problems involving complex cases.
- Managed Mainframe information system accounts, facilitating transfer of data to users.
- Calculated required amount needed for claimant to receive benefits.
- Made outbound calls to gather wage verification from employers to re qualify claimants.
- Received separation notices and updated employment dates.
- Inputted employer/wage issues into database.
- Sent out documents to employers and claimants for additional information.
Elsupermarkets | Lawndale , CATeam Member11/2019 - 05/2020
- Multitasked between five different areas at any given time, carrying out marketing plans designed to extend community outreach and increase store patronage.
- Demonstrated operating standards and procedures that positively impacted the restaurants overall operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Built loyal clientele through friendly interactions and consistent customer appreciation. I've demonstrated operating standards and procedures that positively impacted the restaurants overall operations.
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Mccoy's Building Supply | Alpine , TXShift Leader12/2018 - 10/2019
- Primary keyholder and was responsible for opening and closing the store.
- Smoothly processed incoming orders including, online and catering handling over 500 transactions per day with exceptional accuracy.
- Reconciled receipts with cash.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
County Of Roanoke Virginia | Roanoke , VAHead Lifeguard05/2017 - 09/2018
- Identified emergency situations, including potential drownings and entered water to preform lifesaving measures.
- Created schedules for a staff up to two weeks in advance.
- Maintained composure and level-headed mentality during challenging situationsto best resolve situations and serve business needs.
- Logged chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Supervised maintenance of pool equipment and notified maintenance department of issues requiring immediate resolution.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Routinely completed safety update training and ensured all patrons followed safety rules.
Education and Training
Winder-Barrow High School | City, StateHigh School Diploma2018
Georgia Gwinnett College | CityBachelor of Arts in Interior Design
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Resume Strength
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Resume Overview
School Attended
- Winder-Barrow High School
- Georgia Gwinnett College
Job Titles Held:
- Unemployment Claims Specialist
- Team Member
- Shift Leader
- Head Lifeguard
Degrees
- High School Diploma
Bachelor of Arts in Interior Design
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