LiveCareer-Resume

team member resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Team member attitude, willing to get along with others to insure best outcome no matter the circumstance. Fast learner and very hands on when it comes to training and learning new things. Willing to learn new things and expand my knowledge on different areas.

Skills
  • Customer relations
  • Communication
  • Organizational Skills
  • Ability to Work Under Pressure
  • Decision Making
  • Time Management
  • Self-motivation
  • Leadership
  • Adaptability
  • Good at Following Directions
  • Team member training
  • Cooperative team member
  • Hands on Learner
  • Picks up things fairly quickly
  • Not afraid to ask for help when needed
Work History
Team Member , 06/2019 - Current
Amazon.Com, Inc. Houston, TX,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Assisted customers by answering questions and fulfilling requests
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
  • Inspected and cleaned food preparation areas to guarantee safe, sanitary food-handling practices
  • Prepared ingredients for menu items
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Performed shift change tasks each day to keep store efficient and neat
  • Take orders and store them while directing customers where to go to insure drive-thru was running efficiently
  • Prepare all bulk prep needed for Kitchen was completed
Senior Account Manager, 01/2018 - 04/2019
Sirius Xm Chicago, IL,
  • Mentored account management professionals to develop skills
  • Improved information collection and record-keeping accuracy by creating, updating and managing customer communications
  • Managed agendas and calendars, boosting productivity
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
  • Managed multiple projects simultaneously to aid executive leaders
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs
  • Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Consulted with outside parties to resolve discrepancies and create effective solutions
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Answered customer telephone calls promptly and in appropriate manner
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Worked with Microsoft, Excel, PowerPoint on daily basis to assist other account managers as well as leadership knew what was happening with customers projects
Manager, 10/2014 - 01/2018
Raising Canes Chicken Tulsa, OK,
  • Created and implemented action plans to address cost control issues
  • Trained and mentored staff to maximize effectiveness
  • Maintained team efficiency by delegating daily activities, monitoring output, and rewarding positive contributions
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Trained and guided team members to maintain high productivity and performance metrics
  • Established and maintained positive work environment
  • Consistently provided friendly service to promote better customer engagement
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Assembled food orders while maintaining appropriate portion control
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till
  • Promoted customer loyalty by efficiently handling food and service complaints
  • Pleasantly and courteously interacted with customers to deliver quality service
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Prepped food items for later use to save staff time during busy hours
  • Performed shift change tasks each day to keep store efficient and neat
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-on's
  • Routinely moved and stocked food products weighing up to 50 pounds
  • Maintained high standards of customer service in high-volume, fast-paced operations
  • Cooked and packaged large batches of food prepared to order or kept hot until needed
  • Strictly followed all cash, security, inventory and labor policies and procedures
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
Education
Associate of Science: Nursing, Expected in 2024
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Hillsborough Community College - Tampa, FL
GPA:
Status -
High School Diploma: , Expected in 2014
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Kathleen Senior High School - Lakeland, FL
GPA:
Status -
Associate of Science: Nursing, Expected in 05/2024
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Volunteer State Community College - Gallatin, TN
GPA:
Status -

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Resume Overview

School Attended

  • Hillsborough Community College
  • Kathleen Senior High School
  • Volunteer State Community College

Job Titles Held:

  • Team Member
  • Senior Account Manager
  • Manager

Degrees

  • Associate of Science
  • High School Diploma
  • Associate of Science

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