LiveCareer-Resume

team member resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Attentive employee, with clear communication skills, that has a strong optimistic drive. Tackles any problem with a clear view of how to find a solution. Works very well with people or alone. Very punctual in everything that needs to be done.

Skills
  • Following Instructions
  • Clear Communication
  • Heavy Lifting
  • Positive Attitude
  • Organizing Work Stations
  • Teamwork and Collaboration
  • Problem-Solving
  • Willingness to Learn
  • Attention to Detail
  • Flexible Schedule
  • Customer Service
  • Planning & Organizing
Education and Training
Warsaw Community High School Warsaw, IN Expected in 06/2021 High School Diploma : - GPA :
Purdue Fort Wayne Fort Wayne, IN, Expected in : Early Childhood Education - GPA :
Experience
Take 5 Oil Change - Team Member
Hammond, LA, 05/2022 - 10/2022
  • Worked hard to learn required tasks quickly to maximize performance.
  • Stayed informed of company and store updates from leadership.
  • Rotated through series of different stations based on team needs.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Looked for ways to go above and beyond job requirements.
  • Processed and retrieved customer special orders.
  • Built and maintained working relationships with peers and upper management.
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
  • Developed positive customer relationships through friendly greeting and excellent service.
Morris Hospital - Hostess
Dwight, IL, 10/2020 - 05/2021
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Answered telephone to provide dining information and take reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took beverage orders and served drinks during peak meal times.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered phones promptly to record and confirm reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
Oakleaf Village Of Raleigh - Server
Bedford, TX, 07/2018 - 09/2020
  • Filled condiments and napkin containers during slack periods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Responded to ad hoc cleaning duties at end of shift.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Informed customers of daily specials and signature menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Set up tables in between patrons to reduce wait times.
  • Provided exceptional service to high volume of daily customers.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and immediately remedied issues with orders.

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Resume Overview

School Attended

  • Warsaw Community High School
  • Purdue Fort Wayne

Job Titles Held:

  • Team Member
  • Hostess
  • Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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