LiveCareer-Resume

team member resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Also, a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. As well as a talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.

Skills
  • Fluent in English
  • Proficient in Microsoft and Adobe programs
  • Account management
  • Staff education and training
  • Cash handling
  • Training and development
  • Sale expertise
  • Complaint resolution
  • Physically fit
  • Quality control
  • Heavy machinery safety
  • Technical knowledge
  • Troubleshooting skills
  • Lawn Maintenance operation
  • Packing and shipping proficiency
  • Team building expertise
  • Stocking
  • Goal-oriented
  • Computer literate
  • Customer expectations management
  • Strong interpersonal skills
  • Natural leader
  • Retail merchandising experience
  • Upselling techniques
  • Retail sales
  • Planning and Organization
Work History
Team Member, 05/2019 - 11/2019
Lowe's Companies, Inc. Fayetteville, NC,
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Developed strong relationships with coworkers and managers.
  • Successfully communicated with all team members to navigate job duties and complete daily tasks.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
Server, 06/2019 - 10/2019
Omni Hotels Charlottesville, VA,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Sales Associate, 11/2018 - 03/2019
Logocallis Cleveland, OH,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Server, 02/2018 - 11/2018
Omni Hotels Los Angeles, CA,
  • Restocked salad bar and buffet for lunch and dinner service.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
Bachelor of Arts: Graphic Design, Expected in 05/2021
-
The University of West Florida - Pensacola, FL
GPA:
Status -
Accomplishments
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Managed more than 100 customers during demanding sales events in an effective and gracious manner.
  • Effective Communication - Followed up and kept track of expected orders for customers
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Acknowledged for extraordinary service by supervisors and clients.
  • Selected to serve notable VIP guests for major private events.
  • Recognized for outstanding customer service.
  • Consistently received a 100% rate of customer satisfaction.
  • Up-sold wine and liquor to top-shelf brands through knowledgeable comparisons and recommendations.
Additional Information

I am highly motivated and willing to work as hard as possible to make my workplace run as efficiently as possible.

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Resume Overview

School Attended

  • The University of West Florida

Job Titles Held:

  • Team Member
  • Server
  • Sales Associate
  • Server

Degrees

  • Bachelor of Arts

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