Team Member resume example with 4+ years of experience
JessicaClaire
Team Member
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Skills
PPE Compliance
PCI (Payment Card Industry)
Teamwork and Collaboration
Workplace Safety
Rewards Programs
Willingness to Learn
Customer Service
Following Instructions
Continuous Development
Retail Transactions
Cash Handling
Customer Transactions
Work History
08/2021 to CurrentTeam MemberDairy Queen | Cedar Park, TX,
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked flexible schedule and extra shifts to meet business needs.
Contributed to team success by completing jobs quickly and accurately.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Operated register to process payments and collect cash payment for order totals.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
01/2021 to 07/2021CashierFloor And Decor | Nashua, NH,
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reviewed weekly sales ads and monitored price changes.
Performed cash, card and check transactions to complete customer purchases.
Monitored self-checkout systems and provided assistance or intervention where required.
06/2020 to 12/2020Sales AssociateAaron's, Inc | Duluth, GA,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Maintained cash drawer of $300 or more per shift.
03/2017 to 01/2020Sales AssociateAaron's, Inc | Harrisonburg, VA,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Maintained customer satisfaction with quick and professional handling of product returns.
Achieved perfect attendance and on-time record.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Cleaned and maintained fitting rooms regularly.
Collected discarded merchandise, sorted and returned to display racks.
Welcomed each customer to fitting room with warm smile and kind words.
Processed information and merchandise through POS register system.
Organized clothing and accessories that customers had returned to fitting room desk.
Answered customer telephone calls to provide information about store policies and available merchandise.
Education
Expected in 04/2022Bachelor of Arts | PsychologySouthern New Hampshire University, Manchester, NH, GPA:
Dean's List: Winter 2021
President's List: Fall 2020, Summer 2021, and Fall 2021
3.87 Cum GPA
summa cum laude graduate
Capstone Project: Correlation Between Internet Gaming Disorder and other Mental Health Disorders, Final Capstone Paper that found possible links with adolescents having mental health problems either prior to or caused by internet gaming disorder.
Expected in 05/2020Associate of Arts | General StudiesQuinsigamond Community College, Worcester, MAGPA:
Merit List: Fall 2018, Summer 2019, and Spring 2020
Dean's List: Spring 2019 and Fall 2019
Highest Honors Graduate
4.0 Cum GPA
Honor Society Member
Expected in 01/2019High School Diploma | Tecca Connections Academy, Walpole, MA, GPA:
Honor Roll 2016-2019
Completed AP course in English Language and Composition
Completed AP course in United States History
Professional Development: Senior Success
4.10 Cum GPA
Ranked in Top 25% of class
National Honor's Society Member
Pen Pal Club Member (2016-2018)
Psychology Club Member (2017-2018)
College Planning Club Member (2016-2018)
Brain Teasers Club Member (2016-2018)
Career Club Member (2016-2018)
Extracurricular Activities: Volunteer at Mass. Audobon
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