team member resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Dedicated team member with strong background helping with customer orders, cooking and store cleanliness. Stands for long hours and completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Organized and diligent team member offering over 7+ years of food handling experience combined with high-energy, enthusiastic approach to serving customers. Knowledgeable about managing ingredient preparation, trash removal and other needs with little supervision. Dedicated to building loyal base of customers by providing exceptional, consistent service.
Skills
Basic math
Conflict resolution
Microsoft Office
Experience in leadership
Safety understanding
Money handling
MS Office proficiency (Word, Excel, Outlook, Publisher, Powerpoint, Spreadsheet)
Customer Service
Problem Solving
Creativity
Teamwork
Communication
Time Management
Perseverance and motivation
Ability to work under pressure
Organization
Enterprise and Entrepreneurial
Work Ethic
Flexibility/Adaptability
Interpersonal
Positive Attitude
Attention to Detail
Active Listening
Empathy
Patience
Fast Learner
Multitasking
Photoshop
C++
People Oriented
Process Transaction
POS System
Experience
08/2018 to CurrentTeam MemberChipotle | Allentown, PA,
Maintain sanitation, health, and safety standards in the whole establishment.
Read food orders on the monitor or receive verbal instructions on special/redo orders and prepare to cook food according to instructions/monitor.
Take food, drink orders and receive payment from customers inside and outside.
Clean and stock workstations Prepare and serve beverages such as coffee, milkshake, and fountain drinks.
Mobile money outside on Ipos taking cash and card payments.
Prepare and serve ice cream Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information on the menu and solving their complaints.
Replace or fix customers food orders Greet customers coming to the establishment(inside and outside).
Maintain cleaning duties, such as mopping floors and emptying trash cans.
Maintain clean kitchen such as floors, dishes, and workstation.
Trained new team members in different positions.
Take and complete fast food orders of customers in a timely manner.
Cooked and packaged simple foods like sandwiches and salads.
Cross-trained on all stations to fill in where needed and maintain strong service levels.
Looked for ways to go above and beyond job requirements.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Assisted newly hired team members by explaining company. procedures and safety requirements and delivered positive feedback upon job task completion.
Built and maintained effective working relationships with peers and upper management.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Completed additional learning opportunities to advance knowledge and move into an higher position.
Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
06/2018 to 10/2018Retail Stock AssociateRooms To Go | Savannah, GA,
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Restocked shelves with current merchandise in attractive displays to promote sales.
Palletized merchandise for easy movement to sales floor locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Kept the stockroom clean and neat.
Verified that all merchandising standards were maintained on an daily basics.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Unload truck, stocked shelves and carried merchandise out on the floor for customers.
Offer exceptional customer service to differentiate and promote the company brand.
Balance the needs of multiple customers simultaneously in a fast-paced retail environment.
Collaborated with customer service team members to give exceptional service throughout the entire.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
06/2014 to 11/2017Team MemberChipotle | Altoona, PA,
Suggested additional menu items, beverages and desserts to increase sales.
Verified orders and bagged items for easy transport.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Mastered point-of-service (POS) computer system for automated order taking.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Recorded customer orders and communicated clearly to confirm each order.
Monitored and counted food stock and supplies to reorder on time.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Followed all company safety standards, including food quality and sanitation procedures.
Cleaned food preparation areas, cooking surfaces and utensils.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Safely prepared, assembled and presented food to satisfy customers and fill orders.
Education and Training
Expected in 06/2016 to to High School Diploma | Patrick Henry High School, Ashland, VAGPA:
Accomplishments
Recognized as Employee of the Month for always showing support, going above and beyond, being a role model for others, and truly positively impacting those around me.
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