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Team Member Resume Example

Resume Score: 80%

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TEAM MEMBER
Professional Summary

Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourcefulness. Dedicated to business success, eager to develop additional skills and advance professionally. Personable Hospitality Specialist with 30 years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.

Skills
  • Staff training and development
  • Quality control
  • Customer Service
  • Teamwork / Collaboration
  • Sales
  • Food service Experience
  • Computer literate
  • Restaurant Experience
  • Safety Training
  • Retail Industry Knowledge
  • Work History
    Team Member, 10/2011 to 10/2019
    Wholefoods Market – Gainesville, FL
    • Kept work areas clean, organized and safe to promote efficiency and team safety
    • Assisted team members on protocols and procedures of each station to maximize contributions
    • Operated all machinery safely to reduce workplace accidents
    • Created appealing displays for routine arrangements and special promotions
    • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
    • Continuously checked products for quality assurance according to strict guidelines
    • Successfully communicated with all team members to navigate job duties and complete daily tasks
    • Learned all required tasks quickly to maximize performance
    • Quickly adapted plans and adjusted equipment to maintain high standards of functionality and safety
    • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
    • Developed strong relationships with coworkers and managers
    • Optimized safety and productivity by regularly cleaning and organizing work zones
    • Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized
    • Sought out ways to go above and beyond job requirements
    • Maintained productive, efficient approach to all tasks
    • Lifted, stacked and transported boxes weighing up to 75 pounds
    • Took on additional job duties, including prep, customer overflow and [Task] during high volume, resulting in meeting customer needs
    • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards
    Bartender/Pool Maintenance Technician, 05/2003 to 01/2011
    Atlantic Shores Resort – Key West, FL
    • Unsold menu items to customers, driving up per sale revenues and maximizing profits
    • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
    • Took customer orders and capitalized on opportunities to sell special beverage and food options
    • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
    • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
    • Polished glassware, bused tables and removed debris to keep customer areas fresh and clean
    • Set up bar for operation, obtained cash bank and stocked service bar
    • Handled $20,000 cash on daily basis, which built trustworthiness and loyalty with owners
    Head Bartender, 05/1996 to 05/1999
    Turtle Kraals Key West – Key West, FL
    • Took customer orders and capitalized on opportunities to sell special beverage and food options
    • Polished glassware, bused tables and removed debris to keep customer areas fresh and clean
    • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
    • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives
    • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings
    • Trained multiple new bartenders on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations
    • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and barsupplies
    • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory
    • Up sold daily specials and beverage promotions to exceed daily sales goals
    • Conducted inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders
    • Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies
    • Followed alcohol awareness procedures for prevention of intoxicated guests
    Education
    High School Diploma: 06/1985
    John Randolph Tucker High School - Richmond, VA
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    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Wholefoods Market
    • Atlantic Shores Resort
    • Turtle Kraals Key West

    School Attended

    • John Randolph Tucker High School

    Job Titles Held:

    • Team Member
    • Bartender/Pool Maintenance Technician
    • Head Bartender

    Degrees

    • High School Diploma : 06/1985

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