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Team Member Resume Example

Resume Score: 80%

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TEAM MEMBER
Summary

Motivating Team Lead with over 10+ years of experience in leadership roles. Dedicated to safety, efficiency and proactive organization. Observant Team Lead with drive to streamline protocols for maximized production, effective maintenance and employee progress. Safety-focused and committed to solutions-oriented problem-solving.

Skills
  • Bilingual
  • Call center experience
  • Cleaning skills
  • Money handling
  • Safety understanding
  • Quality assurance
  • Shipment preparation
  • Technical skills
  • Process monitoring
  • Organization
  • Relationship development
  • Business operations
  • Planning and coordination
  • Team building
  • Supervision
  • Invoice generation
  • Inventory management
  • Customer service
  • Problem resolution
  • Communications
  • Team management
Experience
Whataburger Restaurants LLCOklahoma City, OKTeam Member12/2011 to 07/2020

Cleaned and sanitized work areas between runs using and equipment.

  • Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
  • Completed ongoing quality checks on orders products, closely following strict quality assurance guidelines.
  • Picked up and moved boxes weighing 10+ pounds.
  • Packaged order + completed products per day and efficiently prepared shipments.
  • Built and maintained effective working relationships with peers and upper management.
  • Packaged orders products and double-checked package labels for accuracy to maintain customer satisfaction with orders.
  • Rotated through series of orders different stations each Timeframe based on team needs.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Completed additional learning opportunities to advance knowledge and move into senior team member position.
  • Drove team success by completing assigned task quickly and accurately.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Wendy's CoOklahoma City, OKTeam Member 02/2017 to 09/2018
  • Partnered with team members to efficiently serve food and beverages.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Assisted at the drive-thru window by swiftly handling cash and credit card transactions.
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Processed customers' payments and provided receipts.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Greeted newly seated guests quickly and efficiently.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Kentucky Fried ChickenOklahoma City, OKManager06/2008 to 12/2011
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Education and Training
High School Diploma05/2011Northwest Classen High School, Oklahoma City, OK
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Whataburger Restaurants LLC
  • Wendy's Co
  • Kentucky Fried Chicken

School Attended

  • Northwest Classen High School

Job Titles Held:

  • Team Member
  • Manager

Degrees

  • High School Diploma 05/2011

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