Team Member Resume Example Coen Markets, Inc.

TEAM MEMBER

Professional Summary

Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements. Offering less than 1 years of experience in retail environments, including recent work as Cashier. Willing to take on any task to meet customer or business needs and dedicated to maximizing efficiency and store revenue. Excellent work ethic, organized nature and skilled planning expertise. Retail Sales Associate with less than 1 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Skills

Order picking and processing
Report generation
Customer Service
Client relations strength
Natural leader
Computer literate
Credit card transactions
Quick learner
Skilled problem solver
Planning and Organization
Positive and friendly

Utilization reporting
Cash register operation
Exceptional time management skills
Goal-oriented
Motivated team player
Team building expertise
Retail Sales
Retail merchandising experience
Strong interpersonal skills
Active listening skills

Education

North Davidson High SchoolCity, State06/2020High School Diploma

Work History

Coen Markets, Inc.- Team Member
Venetia , PA09/2019 - 03/2020

Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Answered questions about store policies and concerns to support positive customer experiences.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Consistently lifted materials weighing as much a 50 pounds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Performed inventory control, such as counting and stocking merchandise.
Volunteered to assist Manager with promotional projects, demonstrating willingness to learn new tasks and increase skill levels.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Assisted customer by locating items, processing payments and carrying out heavy purchases.

Oakmont Management Group- Cook
Fair Oaks , CA09/2019 - Current

Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Ordered and received products and supplies to stock kitchen areas.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Safely used kitchen equipment such as water boiler and fryers, effectively reducing injuries and burns 10%.
Transitioned between breakfast and dinner service by organizing, cleaning and sanitizing.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Produced over 100 menu featured dishes per day and maintained near-perfect customer satisfaction scores.

Department Of Defense- Store Associate
Waimanalo , HI12/2018 - 07/2019

Greeted customers, helped locate merchandise and suggested suitable options.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Logged reports, expenses, receipts and sales documents into digital database.
Fielded questions and solved problems by informing customers of current promotions and store policies.
Approached browsing customers to initiate conversations to determine buying preferences.
Lowered theft (n/a)% by watching customers, noticing security risks and reacting optimally.
Increased customer satisfaction by giving exceptional service and providing careful assistance.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Maintained customer satisfaction while handling all product returns quickly and professionally.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Actively engaged customers to provide general assistance and information on store merchandise.
Answered questions about store policies and concerns to support positive customer experiences.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Increased product appeal and customer experience by interacting directly with 10 customers per hour.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Checked prices for customers and processed items sold by scanning barcodes.
Served needs of more than 50 customers in busy environment.
Trained as Deli Clerk and provided back-up coverage to provide customers with optimal support.
Efficiently processed new orders, completing 50+ daily transactions with remarkable accuracy.
Worked with Customer Service Clerk to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Worked closely with Manager to solve problems and handle customer concerns.
Helped over 40 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Increased sales (n/a)% by offering advice on purchases and promoting additional products.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Operated cash register for cash, check and credit card transactions with (n/a)% accuracy.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

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Team Member Resume Example

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