team member resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am a college student in SBCC. I am committed and motivated to work diligently and with passion. I specialize in communications, it is natural for me to communicate and provide customers with helpful service, I excel at convincing customers with sales by providing them the information they need, Examples: Statistics, Reviews, Preferability, Usefulness, Pros and Cons. I am able to give the customers what they want by using my excellent communication skills I prove them with feedback, reasoning, honesty, and respect. I am able to adapt to any environment and excel in it. Committed to delivering exceptional guest service through quality products, timely service and quick resolution of complaints and issues. Recognized for communicating well with customers and delivering exceptional customer service. Successful at increasing sales through upselling techniques and implementing additional processes to drive profitability.
Skills
Customer service
Communications
Teamwork
Sales expertise
Check payment processing
Price memorization
Service prioritization
POS system operations
Menu memorization
Safe food handling
Problem resolution
Experience
03/2021 to CurrentTeam MemberPlanet Fitness Inc. | Pottsville, PA,
Used food machinery safely and according to manufacturer instructions to prevent workplace accidents.
Loaded and unloaded materials and components weighing in excess of more than 20 pounds using proper safety procedures to avoid injuries.
Upheld high standards of productivity and quality in all areas of operations.
Looked for ways to go above and beyond job requirements.
Worked hard to learn all required tasks quickly and maximize performance.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Rotated through series of 3 different stations each shift based on team needs.
08/2020 to 11/2021Front of House WorkerWegmans Food Markets, Inc. | Wilkes Barre, PA,
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
Developed goals and plans to prioritize, organize and accomplish daily service tasks.
Upheld operating procedures and safety standards to maximize guest satisfaction.
Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Communicated clear and consistent messages regarding service goals to servers, bartenders and hosts.
Developed and implemented corrective action plans based on guest comment cards.
Handled guest complaints quickly using the protocols and , maintaining positive dining experience for everyone.
09/2018 to 02/2020Retail Sales AssociateNahan Printing | Saint Cloud, MN,
Followed all company policies, rules and procedures to promote company goals and maintain safety.
Help customers load purchased equipment when necessary.
Managed cash register operations using POS system, including processing sales and returns.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Prepared products for promotional sampling during in-store demonstrations.
Generated brand awareness and positive product impressions to increase sales.
Engaged shoppers, providing assistance and information on merchandise and product features.
Drove sales by successfully employing strategies such as upselling and cross-selling.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Initiated friendly conversation with each customer to determine level of assistance required.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Assisted average of 5-10 customers per day in finding or selecting items.
Built customer loyalty by engaging with and identifying product needs of customers.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Assisted in ringing up sales at registers and bagging merchandise.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
11/2019 to 01/2020Fulfillment Target | City, STATE,
Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
Operated handheld scanners to track merchandise throughout fulfillment process.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Communicated with customers to discuss packing needs and any special items or circumstances.
Education and Training
Expected in 06/2020 to to GED | Novato High School, Novato, CAGPA:
Expected in to to | Santa Rosa Junior College, Santa Rosa, CAGPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.