team member resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Experienced [Job Title] skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational and planning abilities.

  • Following Instructions
  • Product Knowledge
  • Willingness to Learn
  • Area and Facility Cleaning
  • Attention to Detail
  • Quality Inspections
  • Teamwork and Collaboration
  • Organizing Work Stations
  • Computer Skills
  • Workplace Safety
  • Problem-Solving
  • Customer Service
  • Positive Attitude
  • Call Center Operations
  • Active listening
  • Maintenance & repair
  • Relationship building
  • People skills
01/2013 to 09/2022 Assistant Manager Cava | Mclean, VA,
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Trained new team members using approved training materials and information.
  • Monitored and supported proper electronic shelf label signage.
  • Initiated inventory control measures to sustain stock levels.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.
  • Stayed informed of company and store updates from leadership.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Looked for ways to go above and beyond job requirements.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Troubleshot machine malfunctions and made adjustments to correct problems.
  • Worked hard to learn required tasks quickly to maximize performance.
05/2017 to 04/2020 Customer Service Representative Suburban Propane 2 | Wauchula, FL,
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Improved customer service wait times to mitigate complaints.
  • Set up and activated customer accounts.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Made outbound calls to obtain account information.
  • Consulted with customers to resolve service and billing issues.
08/2012 to 01/2015 Office Assistant Aln | Centennial, CO,
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Completed and mailed contracts, invoices or checks.
  • Processed and prepared business or government forms and expense reports.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Troubleshot office equipment, computer hardware and software issues.
  • Delivered messages and ran errands.
  • Answered phone calls and welcomed visitors to office.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
to Caregiver Catholic Health Services | , ,
  • Supported bathing, dressing and personal care needs.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Assisted with meal planning to meet nutritional plans.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Assisted clients with maintaining good personal hygiene.
  • Instructed family members on how to provide bedside care.
03/2009 to Manegerment Company Name | City, ,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Collaborated with others to discuss new opportunities.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Planned and completed group projects, working smoothly with others.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.
to 07/2012 Receptionist Office Maneger Company Name | City, ,
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education and Training
Expected in to to | Nursing University of New Hampshire, Durham, NH GPA:
Expected in to to | Baltimore City College, Baltimore, MD GPA:

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Resume Overview

School Attended

  • University of New Hampshire
  • Baltimore City College

Job Titles Held:

  • Assistant Manager
  • Customer Service Representative
  • Office Assistant
  • Caregiver
  • Manegerment
  • Receptionist Office Maneger


  • Some College (No Degree)
  • Some College (No Degree)

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*As seen in:As seen in: