LiveCareer-Resume

team member resume example with 2 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic person eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about new skills and to advance professionally. Holds quality and teamwork in high esteem. Hardworking manufacturing professional effective in team-based environments. Steps in and handles diverse tasks while maintaining high quality and performance goals. Fair evaluator of team and individual performance.

Skills
  • Customer Service
  • Quality Inspections
  • Continuous Development
  • Organizing Work Stations
  • Product Knowledge
  • Problem-Solving
  • Heavy Lifting
  • Teamwork and Collaboration
  • Computer Skills
  • Flexible Schedule
  • Attention to Detail
  • Following Instructions
  • Positive Attitude
  • Willingness to Learn
  • Clear Communication
  • Call Center Operations
  • Facility Cleaning
  • Experience in Leadership
Education and Training
Eastfield College Mesquite, TX Expected in 2020 GED : - GPA :
Experience
Roti - Team Member
Chevy Chase, MD, 09/2021 - 01/2022
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
  • Used food and toy rewards, humane training tools and verbal and leash corrections to teach dogs behaviors.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Cared for pets during owners' absences.
  • Fed animals twice daily and refilled water dish frequently with fresh supply.
  • Offered animals ample exercise opportunities through walks and play activities.
  • Walked dogs at appropriate pace for breed, age and abilities to offer endurance-building jogs for athletic dogs and gentler walks for smaller, special needs or geriatric dogs.
  • Noted unusual behavior in logs and contacted owners immediately regarding health-related issues.
  • Disposed of animal waste and droppings and performed animal cleaning tasks when appropriate.
  • Stayed on top of laundry, sweeping and disinfection during slow periods.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Observed behavioral changes in animals to detect illness or injury.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Value City Furniture - Customer Service Associate
Streamwood, IL, 04/2020 - 05/2021
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Produced accurate and detailed daily reports for processing and measuring progress.
Hyatt - Bartender/Server
Honolulu, HI, 01/2018 - 08/2018
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

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Resume Overview

School Attended

  • Eastfield College

Job Titles Held:

  • Team Member
  • Customer Service Associate
  • Bartender/Server

Degrees

  • GED

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