Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Reliable hard worker with solid background meeting and exceeding production demands in many environments. Efficiently carries out physically-demanding work by keeping supplies organized, following orders and using many skills to get the job done. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about many skills and to advance professionally. Holds quality and teamwork in high esteem.

  • Advanced sign language ability
  • Continuous development
  • Money handling
  • Cleaning skills
  • Lift more than 45 pounds
  • Call center experience
  • Safety understanding
  • Quantitative skills
  • Experience in leadership
  • Time management
  • Working collaboratively
  • Conflict resolution
Team Member, 08/2019 - Current
Popeyes Charlotte, NC,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made all meals in accordance with company standards and requirements.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Kept stations stocked and ready for use to maximize productivity.
  • Cooked food following specific measurements and recipes.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Prepped vegetables and fresh ingredients by washing, chopping and dicing.
  • Helped to plan and execute parties for more than over half the guests, including coordinating menus and preparing tables.
  • Answered telephone to provide dining information and take party reservations.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Notified server after seating parties in section to facilitate prompt service.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Delivered clear, audible instructions for games and activities in language appropriate for age group.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Wore required attire, including costumes and props to fulfill all party requirements.
  • Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
  • Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
  • Served food and beverages to guests and refilled glasses promptly.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Organized food preparation stations and replenished supplies regularly.
  • Assisted customers, including answering questions and preparing orders.
  • Created many of pizzas per shift by topping pizzas with ingredients per customer orders.
  • Stocked freezers and refrigerators 4 times per week and every weekend to maintain adequate supply of ingredients and products.
  • Instructed kitchen staff to work on clean surfaces and wipe down counters with company-approved cleaning products.
  • Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
PTV Splitter, 01/2020 - 12/2020
Popeyes Gastonia, NC,
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Tagged unmarked merchandise with item number.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Team Member, 06/2017 - 10/2018
Uncle Aundre's BBQ City, STATE,
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
  • Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Received payments for food and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed many transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent food from spilling.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Education and Training
: Criminal Justice, Expected in
Bakersfield College - Bakersfield, CA
High School Diploma: , Expected in 05/2019
Independence High School - Bakersfield, CA
  • Certified food handler, johns incredible - 3 years
  • Prep cook Training - 3 years
  • Drivers License - 2 1/2 -3 years

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School Attended

  • Bakersfield College
  • Independence High School

Job Titles Held:

  • Team Member
  • PTV Splitter
  • Team Member


  • Some College (No Degree)
  • High School Diploma

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