Team Member Resume Example Kroger's Corporation Store

TEAM MEMBER

Professional Summary

To obtain an entry level position with an established company. Results-Oriented Team Member focused on increasing

profits, reducing costs, inventory management and transforming customer service standards. Punctual retail sales

professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong

mathematical aptitude.

Skills

Customer-Oriented
Active Listening Skills
Consistently Meets Sales Goals
Credit Card Transactions
Merchandising
Stocking
Enthusiastic Communication Skills
Organized

Motivated Team Player
Natural Leader
Detailed-oriented
Accurate
Assertive
Tidy
Persistent
Skilled Problem Solver

Interests

S.A.M.S Club ( Serious About Military School ) Book Club Choir Crotchet Club Volunteer Work Salvation Army Grace Wood Hospital Reserve Center Awards Received Adventure Scout Leadership Ribbon Good Conduct Cadet Ribbon

Skills

cash register, closing, credit, customer relations, customer satisfaction, customer service, inventory, listening, merchandising, policies, quick, sales, staffing

Additional Information

Extra-Curricular Activities S.A.M.S Club ( Serious About Military School ) Book Club Choir Crotchet Club Volunteer Work Salvation Army Grace Wood Hospital Reserve Center Awards Received Adventure Scout Leadership Ribbon Good Conduct Cadet Ribbon

Work History

Team Member
May 2014 to November 2014Kroger's Corporation Store － College Park, GA

Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
Priced merchandise, stocked shelves and took inventory of supplies.
Identified potential shoplifters and alerted management.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Mentored new sales associates to contribute to the store's positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Stocked and replenished merchandise according to store merchandising layouts.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Worked with the management team to implement the proper division of responsibilities.
Determined customer needs by asking relevant questions and listening actively to the responses.

Team Member
May 2013 to November 2013McDonald's Franchise － East Point, GA

Provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas.
Operated a cash register for cash and or credit card transactions with [Number]% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Organized and cleaned the store, including the checkout desk and displays.
Alerted customers to upcoming sales, events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Mentored new sales associates to contribute to the store's positive culture.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Communicated clear expectations and goals to each team member.
Strategically scheduled team members to maintain optimal staffing levels at all times.

Cafeteria Attendant
September 2012 to March 2013Youth Challenge Academy － Fort Gordon, GA

Greeted and assisted cadets, staff and visitors.
Monitored and served meals.
Maintained and sanitized utensils and products.
Cleaned and organized the store, including the checkout desk and displays.
Organized and maintained supplies in the stock room.
Replenished and stocked merchandise according to store merchandising layouts.
Inspected and sanitized assigned areas.
Actively pursued personal learning and development opportunities.
Determined customer needs by asking relevant questions and listening actively to the responses.
All customer relations issues handled in a gracious manner and in accordance with company policies.

Education

General Education Diploma Challenge Academy Diploma : Public Relations, 2013Youth Challenge Academy － Fort Gordon, GA, United StatesPublic Relations

Resume Overview

Companies Worked For:

Kroger's Corporation Store
McDonald's Franchise
Youth Challenge Academy

School Attended

Youth Challenge Academy

Job Titles Held:

Team Member
Cafeteria Attendant

Degrees

General Education Diploma Challenge Academy Diploma : Public Relations , 2013

Team Member Resume Example

Resume Score: 100%

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