Team Member Resume Example
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TEAM MEMBER
Summary
Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
Skills
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Experience
Kitchen United | Santa Clara , CATeam Member03/2018 - 05/2019
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
- Cleaned and sanitized work areas between runs
- Quality checked food components to determine conformance to specifications, disposing of any unacceptable parts
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards
- Looked for ways to go above and beyond job requirements
- Drove team success by completing jobs quickly and accurately
- Worked hard to learn all required tasks quickly and maximize performance
- Completed additional learning opportunities to advance knowledge and move into senior team member position
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity
- Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
- Built and maintained effective working relationships with peers and upper management
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Set up, adjustedand maintained machines to keep production operating at peak levels and consistently meet challenging daily demands
- Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation
- Delegated tasks to multiple employees while maintaining efficient workplace
- Met other supervisors and business leaders to plan and guide workflow and operations
- Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
- Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints
- Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands
- Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability
- Set and administered annual operating budget, consistently maintaining controls and preventing overages to support sustainability
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records
- Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Helped customers find specific products, answering questions and offering advice
- Trained new team members in cash register operation, stock procedures and customer service
- Drove sales and add-on purchases by promoting specific item options to customers
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Served patrons daily at my restaurant with consistent recommendations for exceptional service
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Placed reservations through phone and email into software
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Nothing Bundt Cakes | Coral Springs , FLCashier05/2017 - 04/2018
- Helped customers update accounts, sign up for new services and take advantage of special offers
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
David J Joseph | Phoenix , AZSupervisor06/2019 - Current
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Enhanced group productivity with development and implementation of new strategies.
La-Z-Boy, Inc. | Gurnee , ILTeam Member10/2019 - Current
- Looked for ways to go above and beyond job requirements.
Education and Training
Evander child campus | City, StateHigh School Diploma2017
York College of The City University of New York | City, StateBachelor of Science in BiologyExpected in 2022
Lehman College of The City University of New York | City, StateBachelor of Science in Health Services Administration
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Resume Overview
School Attended
- Evander child campus
- York College of The City University of New York
- Lehman College of The City University of New York
Job Titles Held:
- Team Member
- Cashier
- Supervisor
Degrees
- High School Diploma
Bachelor of Science in Biology
Bachelor of Science in Health Services Administration
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