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Team Member Resume Example

Resume Score: 80%

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TEAM MEMBER
Summary

Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality  work. Focused on customer satisfaction and team productivity.

Skills
  • Continuous development
  • Money handling
  • Safety understanding
  • Flexible schedule
  • High-energy attitude
  • Strong communication skills
  • Excellent multi-tasker
  • Organizational strengths
  • Dependable and reliable
  • Fluent in wolof
  • Flexible scheduling
  • Cash handling accuracy
  • Store maintenance
  • Store planning and design
  • Cheerful and energetic
  • Strategic decision making
  • Reporting and documentation
  • Project planning
  • Schedule management
  • Administrative operations
  • Meeting planning
  • Proofreading
  • Tracking documents
  • Documentation and reporting
  • Appointment scheduling
  • Customer relations
  • Report writing
  • Customer service orientation
  • Data organization
  • Transcript typing
  • Dedicated team player
  • Planning events
  • Staff motivation
  • Strong problem solver
  • Strong problem solver
  • Efficient and accurate
Experience
Bobwhite Counter | Manhattan, NYTeam Member03/2018 - 05/2019
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
  • Cleaned and sanitized work areas between runs
  • Quality checked food components to determine conformance to specifications, disposing of any unacceptable parts
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards
  • Looked for ways to go above and beyond job requirements
  • Drove team success by completing jobs quickly and accurately
  • Worked hard to learn all required tasks quickly and maximize performance
  • Completed additional learning opportunities to advance knowledge and move into senior team member position
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
  • Built and maintained effective working relationships with peers and upper management
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands
  • Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation
  • Delegated tasks to multiple employees while maintaining efficient workplace
  • Met other supervisors and business leaders to plan and guide workflow and operations
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints
  • Analyzed performance data to assess, optimize and elevate operations, targeting current and expected demands
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and boost bottom-line profitability
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages to support sustainability
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
  • Troubleshot and resolved issues with cash registers, card scanners and printers
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
  • Helped customers find specific products, answering questions and offering advice
  • Trained new team members in cash register operation, stock procedures and customer service
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Served patrons daily at my restaurant with consistent recommendations for exceptional service
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
  • Placed reservations through phone and email into software
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Stop And Shop | The Bronx, NYCashier05/2017 - 04/2018
  • Helped customers update accounts, sign up for new services and take advantage of special offers
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
Goodman Pharmacy | Bronx, NYSupervisor06/2019 - Current
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Enhanced group productivity with development and implementation of new strategies.
CVS Health | Manhattan , NYTeam Member10/2019 - Current
  • Looked for ways to go above and beyond job requirements.
Education and Training
Evander child campus | The Bronx, NYHigh School Diploma2017
York College of The City University of New York | Jamaica, NYBachelor of Science in BiologyExpected in 2022
Lehman College of The City University of New York | The Bronx, NYBachelor of Science in Health Services Administration
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bobwhite Counter
  • Stop And Shop
  • Goodman Pharmacy
  • CVS Health

School Attended

  • Evander child campus
  • York College of The City University of New York
  • Lehman College of The City University of New York

Job Titles Held:

  • Team Member
  • Cashier
  • Supervisor

Degrees

  • High School Diploma
    Bachelor of Science in Biology
    Bachelor of Science in Health Services Administration

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