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Team Member Resume Example

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Dominique
Hill
Professional Summary

Background includes entry level IT skills along with Data Entry work focused on experiencing real-world environments and building my IT career. Research-driven and highly organized worker bringing articulate communication skills and strong attention to detail. Dedicated, responsible and eager to grow my technical abilities. Skilled at using educational and personal knowledge and Microsoft Office suite and Google Applications expertise to achieve success. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with Windows and AppLe Softeware.

Skills
  • Fluent in English
  • MS Office Suite: Proficient in Microsoft Word, PowerPoint, Access, Excel, OneDrive, Publisher, Google Docs, Slides, Sheets, Slides, Drive,DocHub. (7 years)
  • Sale expertise
  • Complaint resolution
  • Data entry
  • Cash handling
  • Packing and shipping
  • Troubleshooting skills: POS Systems,Windows XP,8,8.1,10, Window and MacBook Pro Hardware, Computer Software Updates Windows 7/8/8.1/10/Android (4 years)
  • Technical knowledge:Windows and Mac Pro
  • Shipping procedures understanding
  • Credit card processing
  • Stocking
  • Retail merchandising experience
  • Customer expectations management
  • People-oriented
  • POS systems knowledge
  • Computer literate
  • Credit card transactions
  • Cash handling and management
  • Detail-oriented
  • Merchandising
  • Strong interpersonal skills
  • Retail sales
  • Repair/Install hardware and OS in computes/pc (3years)
  • Internet Research (6 years)
  • Mobile Device Skills (5 years)
  • Strong operational Knowledge of Windows, Apple, Android and IOS (3 years)
  • Strong Knowledge of Windows Apple system configuration (3 years)
  • Create and launch Virtual Machines (Linux,MacOS,Windows)
  • Windows Applications (3 years)


Education
Dutchess Community CollegePoughkeepsie, NY05/2017Associate of Arts: Liberal Arts And General Studies
Work History
Follett- Team Member
Poughkeepsie, NY08/2017 - Current
  • Operated Handtruck and Bookcart to move heavy loads and maintain production levels.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging book, technology and merchandise.
  • Performed minor maintenance on POS systems and Printing equipment to keep tools operational
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Lifted, stacked and transported boxes weighing up to 50 pounds.
  • Removed debris and trash and swept up debris following each shift to keep work areas clean and organized.
Stop And Shop- Cashier
Poughkeepsie, NY06/2017 - 08/2017
  • Counted cash in register drawer at beginning and end of shift.
  • Operated cash register for cash, check and credit card transactions
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Trained as a Bagger and provided back-up coverage to provide customers with optimal support.
Dutchess Community College-CSTEP Office- Student Office Assistant
Poughkeepsie, NY01/2015 - 08/2017
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to Staff
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Drafted time sheets for staff Members
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Maintained clean reception area to promote positive, professional environment for all staff including faculty and students
  • Opened and properly distributed incoming mail to staff
Dutchess Community College- Student Ambassador
Poughkeepsie, NY02/2015 - 06/2017
  • Led campus tours for prospective students every other week
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
  • Supervised onboarding procedures for incoming freshman, supporting their transition into university life.
  • Mentored students to increase satisfaction and help each engage in campus life.
  • Worked closely with management staff of Dutchess Community College to create new and lucrative tours.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Built personal relationships with guests to promote positive experiences.
  • Guided groups of up to 5-10people on tours of Dutchess Community College
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Provided information through narratives on various sites throughout [City] area, relaying little-known stories to provide interest.
  • Assessed students for [Type] and [Type] special needs and referred to appropriate services.
  • Collaborated with teachers and administrators to develop and evaluate school programs including [Type] and [Type] by sharing student success data and insights.
  • Contributed to positive academic and social tone of school by demonstrating professionalism and enthusiasm for academic community.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress.
  • Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust.
  • Advised students on crucial academic decisions such as class schedules and registration procedures by discussing and identifying interests and strengths.
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Resume Overview

Companies Worked For:

  • Follett
  • Stop And Shop
  • Dutchess Community College-CSTEP Office
  • Dutchess Community College

School Attended

  • Dutchess Community College

Job Titles Held:

  • Team Member
  • Cashier
  • Student Office Assistant
  • Student Ambassador

Degrees

  • Associate of Arts : Liberal Arts And General Studies

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