Team Member Resume Example
Blending academic training in project management, hybrid fiber coax and network infrastructure with hands-on, in-field experience in troubleshooting, data entry, scripting and technical operations support to offer a track record of delivering on tasks accurately, efficiently, and quickly. Have worked multiple projects simultaneously from the management of fiber-optics in various large scale medical facilities to government agencies. Extensive experience liaising with various interdepartmental groups, local and federal entities to facilitate the smooth construction of new builds expansions and or upgrades.
- Foster an inclusive, diverse, safe and secure culture
- Drive item availability for guests by completing the daily RIGS and drastic counts task in a timely manner
- Maintain data integrity and in-stocks through consistent execution of the in-stock process to ensure accurate on-hands and capacity
Install, troubleshoot and repair complex commercial business customer services from the tap to the connection of the CPE (Customer Premise Equipment). Survey, install, & maintain Wi-Fi Network products to include routers, gateway servers, ethernet switches & wireless access points & other components within HFC-based customers. Setting up racks, stacks and installation within secure areas.
Interact with business customers & their reps, in house and external IT personal demonstrating an understanding of & regard for the unique priorities of business clients. Work with customer technical support personnel to diagnose & correct service related issues.
For applicable systems: Perform repair & maintenance on voice systems; Installing & reconnecting NEU devices and backup powering; Initiating DHCP script.
- Worked closely with network administrators and server engineers to ensure quality service
- Independently designed and executed company catalog for infrastructure support and development
- Proposed technical feasibility solutions for new builds and designs and suggested options for performance improvement of technical components
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Experience installing/expanding infrastructure at the client premises, customer data center, and/or co-located data center environment
- Knowledge of hybrid fiber coax(HFC), fiber optic design specifications, AC, DC, RF, Wi-Fi, ethernet CAT5,6 technologies and network configuration
- Proficient in utilization of electronics test equipment, spectrum analyzers, RF signal generators, RF power meters, etc
- Experience working with networking protocols/technologies (TCP/IP, Ethernet)
- Understanding of power feeds/redundancy, ATS, hot/cold aisles, rack build/installation, networking hardware (cabling, switches, servers), inventory management, and associated troubleshooting
- Proficient in MAC iOS, Windows and Linux
- Troubleshooting network installations & configurations, to include basic break/fix and/or decommissioning, as appropriate
- Project planning and development
Graduated
- Electrical Apprentice: License #: 490862
- SCTE ISBE: BPS ; SCTE ISBE: BWS; SCTE ISBN: BPT
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Resume Overview
School Attended
- Abilene Christian University
- Eastfield College
Job Titles Held:
- Team Member
- Business Class- Field Technician 5
- Certified Pharmacy Technician
Degrees
- Bachelor of Science : Information Technology Administration
Associate of Science : Biological Science
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