team member resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 20 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. I would like to obtain a challenging position that will best utilize my education and skills. Loyal and punctual worker, able to handle a wide variety of tasks, provides excellent customer service. Honest, productive, and maintains a calm and professional demeanor under pressure. Strong motivation for advancing in career.
Highlights
Employee scheduling
Cash handling accuracy
Loss prevention
Inventory control procedures
Store planning and design
Organized
Time management
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Personnel training and development
Superb sales professional
Proficient in MS Office
Education
Kaplan CollegeBakersfield, CAExpected in XXX1 ā āA Certification:Computer Support Technician - GPA:Coursework in Business and Management
Stuttgart American High SchoolStuttgart, Expected in 1985 ā āHigh School Diploma:General Education - GPA:
Experience
Taco Bell - Team Member Kingsport, TN, 05/XXX6 - CurrentAnswered customersā questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Kept the showroom clean and maintained neat, orderly product displays. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Communicated information to customers about product quality, value and style. Built and maintained effective relationships with peers and upper management. Processed all sales transactions accurately and in a timely fashion.
Teguar Corporation - Computer Service Technician Charlotte, NC, 08/XXX0 - 07/XXX4Answered customersā questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Recruited, hired, developed and retained retail talent for the company. Processed shipments and maintained organized stock shelves. Informed customers about all product lines and services offered by the company. Processed all sales transactions accurately and in a timely fashion. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags.
Michael Kors - Park Aid Thornton, CO, 02/2009 - 01/XXX3Answered customersā questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Offered direction and gave constructive feedback to motivate team members. Built and maintained effective relationships with peers and upper management. Processed all sales transactions accurately and in a timely fashion.
Super Star Food Mart - Cashier City, STATE, 08/2005 - 01/2009Processed all sales transactions accurately and in a timely fashion.Ā Built and maintained effective relationships with peers and upper management.Ā Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Ā Completed floor replenishment to guarantee size availability and promote customer satisfaction. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Kept the showroom clean and maintained neat, orderly product displays.Ā Offered exceptional customer service to differentiate and promote the company brand. Helped customers select products that best fit their personal needs. Opened and closed the store, which included counting cash drawers and making bank deposits. Answered customersā questions and addressed problems and complaints in person and via phone.
Skills
Calculators
cash registers
communications skills
Computer Literate
Resolve customer complaints
customer service experience
Help Desk
Excel, money, Microsoft Office, Outlook, PowerPoint, Windows 7, Windows 10, Windows XP, Word, scanners, troubleshooting, Windows Server
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