Team Member Resume Example Papa John's - Lake Charles, Louisiana

TEAM MEMBER

Summary

Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. also a High-energy Cashier offering 6 years of related experience and strong motivation to positively impact customers and co-workers operations with good communication, organizational and multitasking abilities. Smoothly coordinate customer and team needs with minimal oversight and sound judgment.

Skills

Continuous development
ASL ability
Safety understanding
Money handling
Cleaning skills
Lift 50+ pounds
Technical skills

Inventory management
Customer service
Problem resolution
Planning and coordination
Relationship development
Communications
Organization

Experience

Team Member | 04/2019 to 06/2019Papa John's - Delray Beach , FL

Provided excellent service and attention to customers when face-to-face or through drive through conversations.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Cleaned and disinfected all surfaces, including mirrors, counters, furnishings and floors.

Cashier | 09/2018 to 02/2019Aldi - Aurora , OH

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed customer payments quickly and returned exact change and receipts.
Trained new employees in cashiering procedures, offering assistance in resolving every issues.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to wrong orders for remediation.
Worked closely with front-end staff to assist customers.

Cashier | 04/2018 to 10/2018Aldi - Bakersfield , CA

Assisted with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and obtained replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.

Cashier | 10/2016 to 04/2017Aldi - Baxter , MN

Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
Upheld high standards of productivity and quality in all areas of operations.
Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Drove team success by completing assigned task quickly and accurately.
Picked up and moved boxes weighing 50+ pounds.
Worked hard to learn all required tasks quickly and maximize performance.
Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Corrected issues promptly to maintain productivity goals.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Looked for ways to go above and beyond job requirements.
Built and maintained effective working relationships with peers and upper management.

Education and Training

Region 5 - - City | GEDExpected in 06/2021

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Team Member Resume Example

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