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Team Member Resume Example

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TEAM MEMBER
Skills
  • Continuous development
  • Expert in P.O.S
  • Lift 60 pounds
  • Cleaning skills
  • Safety understanding
  • Call center experience
  • Equipment operation
  • Money handling
  • Technical skills
  • Process monitoring
  • Health assessments
  • Shipment preparation
  • Quality assurance
  • Diagnostic abilities
  • Planning and coordination
  • Process improvement
  • Project organization
  • Communications
  • Operational improvement
  • Relationship development
  • Customer service
  • Team building
  • Organization
  • Supervision
  • Problem resolution
  • Team management
  • Portioning
  • POS system operation
  • Food preparation
  • Safe food handling
  • Dish preparation
  • Reliable team worker
  • Culinary knowledge
  • Commercial deep fryer and slicer operation
  • Math and language skills
  • Delivers exceptional customer service
  • Restaurant management
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Engaging personality
  • Proven leader
  • Reliable and punctual
  • Excellent multi-tasker
  • Schedule management
  • Cooking procedures
  • Menu item familiarity
  • Patient relations
  • Hospital standards
  • Knowledge of leasing and market conditions
  • Commercial property
  • Fair housing mandates
  • Mortgages and loans
  • New construction
  • New construction
  • Sales and marketing
  • Multi-family property management
  • Skilled multi-tasker
  • Administrative support
  • Administrative support
  • Security systems
  • First Aid/CPR
Education and Training
GED
West Area Adult/Community SchoolLakeland, FL
Summary

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Property Manager versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting. Talented adept in customer relations, sales, collections and real estate management. Eager to develop business performance at companies. Ready to oversee properties at any scale. Organized with dynamic customer service, talents. Coordinates inspections, oversees conflict resolution, and delivers . Remains poised in stressful environments. Veteran Property Manager Assistant with comprehensive experience in property administration, premises repair, and landscaping. Dedicated to adhering to local health, safety, and fire codes. Proven history of producing quality work and meeting deadlines. Diversely-skilled Property Manager steeped in customer relations, sales and collections operations. Veteran supervisor of multi-unit dwellings ranging from to. Dedicated to round-the-clock oversight of all managed properties. Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues able to be handled on-site arise. Dedicated with more than years overseeing diversified portfolio of commercial properties. Maintained continual oversight of facilities totaling approximately square feet. Eager to take on large-scale management roles while providing meticulous monitoring of building success and safety. Hardworking and reliable with strong ability in Offering Highly organized, proactive and punctual with team-oriented mentality.

Energetic food service worker with years of experience in industry. Quick and exact when preparing ingredients. Focused on health and safety by keeping kitchen and food service areas clean and sanitized. Diligent Fast Food Worker experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Energetic and dedicated to achieving team tasks. Offering 15 years of experience in related roles, with superior performance in leadership duties.

Experience
Team MemberWendy's | Bartow, FL03/2019 - 11/2020
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Verified orders and bagged items for easy transport.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Organized food items on serving trays and in carry-out packages.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Reviewed contents on food trays to check receiving complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Served orders to customers at windows, counters and tables, handling .
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Promptly reported complaints to for quick, efficient resolution.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Quickly and efficiently processed payments and made accurate change.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Portioned and packaged take-out foods for customers.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Accurately measured ingredients required for specific food items to reduce waste.
Property ManagerBartow Studio Apartment / JKS Investments | Bartow, FL08/2018 - 07/2020
  • Contacted and followed up with tenants on renewal notices.
  • Coordinated improvements in compliance with agreements to ensure timely completion, tenant acceptance, occupancy and rent commencement.
  • Developed and implemented strategic plan for property management.
  • Coordinated major remodeling projects
  • Completed documents for outside agencies such as landlord references.
  • Worked with owner to identify, develop and achieve community goals and objectives.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained accurate records of all correspondence with and from tenants.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Fostered good working relationships with owners, residents and board members.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Maintained tenant relations with regular tenant visits and phone calls.
  • Established and implemented leasing goals while managing effective lease expiration program.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Inspected property every 30 days, took pictures and wrote reports regarding findings for submission to .
  • Fully abstracted all leases and entered all pertinent information into management system.
  • Implemented processes to provide residents benefits of clean, safe and well-maintained community.
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Collected and maintained careful records of rental payments.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Maintained accurate and updated websites and printed materials.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Notified property manager when change in existing tenants circumstances might affect continued eligibility.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Handled resident complaints and expedited all maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Updated tenant and unit information to keep current in housing database.
  • Prepared and submitted monthly tenant visit logs in timely manner.
  • Managed day-to-day operations for-unit property with occupants.
  • Monitored and documented all income, including delinquencies.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Conducted annual re-examination appointments and housekeeping inspections.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Created and updated marketing materials for department programs and properties.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Monitored common areas for cleanliness and safety.
  • Acted as liaison between construction manager and tenant during build-out phase of tenant suite.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Managed routine maintenance and emergency response services provided by contractors and vendors.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Performed repairs to defects in walls by patching holes and scrapes prior at project start.
  • Covered floors before prepping, priming and painting walls and ceilings protect them from chemicals and paint.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Recommended options to customers for blending, harmonizing and contrasting colors to add depth to smaller spaces.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Arranged shrubs and flowers to create landscape effects.
  • Prepared soil and gardens to plant with mulch and sod.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Installed block and stone décor according to plans and specifications.
Team MemberArby's | Bartow, FL03/2017 - 12/2018
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Verified orders and bagged items for easy transport.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Organized food items on serving trays and in carry-out packages.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Reviewed contents on food trays to check receiving complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Served orders to customers at windows, counters and tables, handling approximately
  • Served orders to customers at windows, counters and tables, handling approximately orders per shift.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Scheduled equipment use with managers, using information about daily menus to help coordinate cooking times.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Promptly reported complaints to for quick, efficient resolution.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Quickly and efficiently processed payments and made accurate change.
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Portioned and packaged take-out foods for customers.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Organized food preparation stations and replenished supplies regularly.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Completed efficient store opening and closing procedures each day.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Restocked kitchen supplies by rotating food according to dates and .
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Used system and cash register to receive payments by cash, check, credit card and voucher.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Quickly prepared accurate orders within expected -minute timeframe.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Prepared food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted customers, including answering questions and preparing orders.
  • Informed customers of regular deals or monthly specials, upselling % of orders.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
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Resume Overview

Companies Worked For:

  • Wendy's
  • Bartow Studio Apartment / JKS Investments
  • Arby's

School Attended

  • West Area Adult/Community School

Job Titles Held:

  • Team Member
  • Property Manager

Degrees

  • GED

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