Team Member Resume Example
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TEAM MEMBER
Summary
Dedicated Sales Associate offering four years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in mentoring new associates on customer service and sales best practices.
Skills
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Experience
Team Member|Arby's, Llc - Leesburg , VA|10/2019 - Current
- Looked for ways to go above and beyond job requirements.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Built and maintained effective working relationships with peers and upper management.
- Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Helped average of 20 customers per day by responding to inquiries and locating products.
- Sold various products by explaining unique features and educating customers on proper application.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Helped customers find specific products, answered questions and offered advice.
- Read weekly sales inserts and monitored price changes.
- Assisted with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and obtained replacements for customers.
Team Member|Arby's, Llc - Lehi , UT|09/2018 - 08/2019
- Looked for ways to go above and beyond job requirements.
- Built and maintained effective working relationships with peers and upper management.
- Cleaned work areas following each shift by removing debris and trash and sweeping.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Worked hard to learn all required tasks quickly and maximize performance.
- Upheld high standards of productivity and quality in all areas of operations.
- Greeted Customers and offered assistance in locating items to provide a positive experience.
Sales Associate|Ralph Lauren - Mclean , VA|08/2017 - 07/2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Helped average of 20 customers per day by responding to inquiries and locating products.
- Sold various products by explaining unique features and educating customers on proper application.
- Won store sales competition for signing up for rewards, resulting in a small award.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Cashier|Children's Hospital Boston - Boston , MA|12/2016 - 07/2017
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved issues with cash registers, card scanners and printers.
- Welcomed customers, and worked hard to make their experience enjoyable.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
Sartell Senior High School||City, State|12/2019High School Diploma
Activities and Honors
- Captain of Speech and Debate team for two years
- Member of high school Student Council
- Student leader in high school choir
- Awarded multiple leadership and achievement awards through various activites
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Resume Overview
School Attended
- Sartell Senior High School
Job Titles Held:
- Team Member
- Sales Associate
- Cashier
Degrees
- High School Diploma
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