Resourceful, reliable, quick-thinking Back of house supervisor with 4 years in warehouse and inventory management. Drives shipping and receiving efficiency and accuracy by using strong leadership skills and leading by example. Ready and willing to learn and move up in a warehouse environment.
As a basic Team member i was responsible for a number of duties. I started as a cashier, but quickly moved to the storeroom because I was very fast paced. After 2 months as a cashier. I then learned all of the warehouse duties, which included unloading trucks (this included moving freight, stocking inventory, storing freight), loading trucks of outbound product, finding decrepencies in store inventory, ensuring our storage areas inventory was correct, as well as handling customer interactions and picking orders for customers.
Lead all Truck unloading and loading in a timely manner
Keep inventory accuracy over a 94%
Organize all storage of product in Storeroom
Train all other Storeroom Team members
Lead Off hours ( overnight ) unload team during holiday season
I was promoted from team member to Back Of House Specialist. I was in charge of all inventory accuracy and ensured all team members stayed on pace with all tasks. Daily duties included using scan-based equipment to keep inventory over a 94% accuracy at all times, unloading trucks ( I lead a 4-10 person crew) in a timely manner and safe manner as well as being the pace-setter for all truck tasks, organizing all tasks while Supervisor was off ( At the time the supervisor was on a LOA, so I was in charge at all times ), handling direct shipments from UPS and Fedex, and sending out vendor orders and customer order, and training all back of house team members. I also ran the Off hours truck crew of 8-14 people during our Christmas season.
I made quite a few improvements when I took over as the Back Of House Specialist. I improved all of our inventory numbers, organized a mixed warehouse ( at the time it was around 2 million dollars in product) based on departments and changed its layout to be more functional, as well as changing the truck unloading process.
Full leadership of truck processing
Pushing sale numbers by improving unloading process
Keeping all inventory and storeroom numbers high
Leading 8-15 person truck crew during holidays (overnight)
Ensuring all Outgoing shipments are sent out a timely manner
Ensuring all Incoming shipments are process in a timely manner
Leader for all safety standards in storeroom
After improving most backroom numbers, I was promoted to Back Of House Supervisor, where I was in complete control of all unloading and loading of trucks, all inventory numbers, all truck processing team members as well as the daily back of house team members who dealt with guests. Toys R Us added many new company tasks shortly after I took this position. Pulling online orders for guests ( during our holiday season it could be upwards of 400-500 orders a night), storing over $100,000 in layaway orders, as well as the tasks of my previous position, which at this point includes keeping the $2.5 million inventory warehouse running with a truck receiving rate of about 2-3 1500 to 2000 carton trucks a week off season, and 3-5 2000 carton trucks a week during holiday season .
During my time in this position I have lead every truck crew we have had since I have taken the position. I constantly am required and excel at improving inventory space based on the time of year. As well as organizing all warehouse duties, I also control the scheduling for truck receiving, typically 4-10 people, 4 normal team members who do basic guest related duties, and lead of 2 full time employees, the pricing and signage team member and Shipping and receiving specialist.
On top of organizing all back of house duties and team members, I recently had the best recorded Outside-company inventory check in our stores history, where my team made the store $80,000 by having the correct inventory.
Top 10% of GED Scores
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