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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer Service worker with talent for resolving customer complaints and problem solving. Strong knowledge of etiquette and leadership. Communicative and team-oriented with proficiency in customer service. Proven history of fostering ideas to meet team, individual and management objectives.

Quality-driven server and customer service worker offering 2 years of restaurant experience in high volume establishments. Well-versed in cleaning and sanitizing, clearing trash and preparing orders. Committed to enhancing team success through flexibility and expertise in various areas.

Skilled Certified Food Worker Trainer bringing top-notch communication, organizational and relationship-building abilities. Detail-oriented and industrious team player creates new programs and delivers exceptional results using wide range of training techniques. Over 2 years of experience in corporate training and education.

Skills
  • Large scale events
  • Safety and sanitation regulations
  • Sanitation
  • Portioning understanding
  • Communications
  • Problem resolution
  • Organization
  • Customer service
  • Relationship development
  • Planning and coordination
  • Team Builder
  • Bakery display management
  • Accurate order fulfillment
  • Baking equipment operation
  • Product displays
  • Time management
  • Store appearance
  • Food preparation
  • Product knowledge
  • Grocery standards
Experience
Team Member , 01/2021 to Current
Elsupermarkets Oceanside, CA,
  • Provided exceptional service to customers per day at Chipotle establishment.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Inventoried food supplies to determine needs and replenish stations.
  • Rotated through series of different stations based on team needs.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Executed proper techniques when preparing menu item ingredients.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Offered support to other stations in high-volume shifts or as needed.
Event Caterer, 09/2018 to 09/2020
Agia Scottsdale, AZ,
  • Observed safety measures and followed instructions when using kitchen equipment, including heavy duty mixers.
  • Supervised staff preparing and serving several meals per day.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Waitress, 07/2020 to 08/2020
Rest Ur Rump City, STATE,
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Education and Training
High School Diploma: , Expected in 05/2020
to
St Johns High School - Saint Johns, AZ
GPA:
Accomplishments
  • President of choir/drama club
  • Lead roll in school plays
  • Managed funds for costumes, microphones, and other choir/drama tech

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • St Johns High School
Job Titles Held:
  • Team Member
  • Event Caterer
  • Waitress
Degrees
  • High School Diploma

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