Team Member Resume Example
Love this resume?Build Your Own Now
TEAM MEMBER
Summary
Hardworking and reliable team member with strong ability in customer service and money handling. Offering problem solving, computer experince.Highly organized, proactive and punctual with team-oriented mentality.
Skills
|
|
Experience
August 2020
to
Current
Amazon.Com, Inc.Las Vegas , NVTeam Member
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Picked up and moved boxes weighing 60+ pounds.
- Upheld high standards of productivity and quality in all areas of operations.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Packed and scanned completed orders for accurate shipment to final destinations.
- Worked hard to learn all required tasks quickly and maximize performance.
- Built and maintained effective working relationships with peers and upper management.
- Coordinated seasonal and promotional marketing collateral, including executing signing packages.
- Completed price changes and maintained proper signage for product displays.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
- Greeted customers and delivered excellent customer service to promote sales and repeat business.
- Reviewed customer files and checked for missing graphics, fonts and other details.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Helped customers complete purchases, including processing payments and bagging items.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Put new merchandise on shelves and racks in attractive arrangements.
- Responded to customer questions about products and services.
June 2018
to
July 2020
Steak N Shake CoSaint Charles , MOManager
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution. - Trained new team members in cash register operation, stock procedures and customer service.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Increased sales 45% by suggesting specific purchases to customers.
February 2016
to
October 2018
Amazon.Com, Inc.Virtual Location - Virginia , VATeam Member
- Picked up and moved boxes weighing 50 + pounds.
- Looked for ways to go above and beyond job requirements.
- Monitored inventory and promptly reported food items requiring reorder.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Verified compliance with all sanitation and safety requirements.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Operated cash register, collected payments and provided accurate change.
July 2017
to
May 2018
Amazon.Com, Inc.Washington , DCTeam Member
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Built and maintained effective working relationships with peers and upper management.
- Worked hard to learn all required tasks quickly and maximize performance.
- Looked for ways to go above and beyond job requirements.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
Education and Training
Maricopa Community Colleges - Mesa Community CollegeCity, StateAssociate of Applied Science: Interior Design
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Strong summary
- Typos
Resume Overview
School Attended
- Maricopa Community Colleges - Mesa Community College
Job Titles Held:
- Team Member
- Manager
Degrees
- Associate of Applied Science : Interior Design
Similar Resumes
