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Team Member Resume Example

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TEAM MEMBER
Summary

Hardworking and reliable team member with strong ability in customer service and money handling. Offering problem solving, computer experince.Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Continuous development
  • Money handling
  • Customer service
  • Team management
  • Safety understanding
  • Cleaning skills
  • Technical skills
Experience
August 2020
to
Current
Jerrys ArtaramaTempe, AZTeam Member
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Picked up and moved boxes weighing 60+ pounds.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Packed and scanned completed orders for accurate shipment to final destinations.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Built and maintained effective working relationships with peers and upper management.
  • Coordinated seasonal and promotional marketing collateral, including executing signing packages.
  • Completed price changes and maintained proper signage for product displays.
  • Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
  • Addressed pricing discrepancies by researching original price and fixing inaccurate information.
  • Greeted customers and delivered excellent customer service to promote sales and repeat business.
  • Reviewed customer files and checked for missing graphics, fonts and other details.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Responded to customer questions about products and services.
June 2018
to
July 2020
Little Caesar Enterprises Inc.Gilbert, AZManager
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Handled
    customer
    complaints
    and
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Increased sales 45% by suggesting specific purchases to customers.
February 2016
to
October 2018
Little Caesar Enterprises Inc.Chandler, AZTeam Member
  • Picked up and moved boxes weighing 50 + pounds.
  • Looked for ways to go above and beyond job requirements.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Verified compliance with all sanitation and safety requirements.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
July 2017
to
May 2018
Jamba JuiceMesa, AZTeam Member
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Built and maintained effective working relationships with peers and upper management.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Looked for ways to go above and beyond job requirements.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Maricopa Community Colleges - Mesa Community CollegeMesa, AZAssociate of Applied Science: Interior Design
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Resume Overview

Companies Worked For:

  • Jerrys Artarama
  • Little Caesar Enterprises Inc.
  • Jamba Juice

School Attended

  • Maricopa Community Colleges - Mesa Community College

Job Titles Held:

  • Team Member
  • Manager

Degrees

  • Associate of Applied Science : Interior Design

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