Team Member Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Proactive Team Member with 4 years of experience in home and auto product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at worClaire with no supervision . Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with State Farm software. Practical and competent Victim Witness Specialist with years of experience providing advocacy. Maintained positive worClaire environment and empathetic approach to victims of Sexual Assault and juvenile crimes. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any position

Professional Experience
07/2017 to 05/2021
Team Member Papa Murphy's Holdings, Inc. Lake Havasu City, AZ,
  • Sold auto, home, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Obtained underwriting approval by completing application for coverage.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Proficient in ECRM and Exactware software.
  • Explained advantages, features and disadvantages of various policies to promote.
  • Built relationships with clients through active listening and empathy to provide excellent service.
03/2016 to 10/2016
Receiptionist Verizon Grain Valley, MO,
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeClaire information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments for residents
  • Assisted in administrative duties for office team, including maClaire phone calls, copies and schedules.
  • Established better system to complete residents problems and complaints in timely matter.
  • Performed clerical support to Supervisor by copying, faxing and filing documents.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Sorted, received and distributed mail correspondence between departments and personnel.
03/2014 to 04/2016
Retail Sales Employee Dakota County Apple Valley, MN,
  • Resolved customer complaints by investigating problems and developing solutions.
  • Processed payments by totaling purchases and processing checks and credit and debit transactions.
  • Helped organize stockroom by unloading shipments and performing inventory counts.
  • Trained and mentored new sales representatives (11)
  • Helped resolve client problems quickly with superior customer service.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Trained new associates on cash register operations including opening and closing, conducting customer transactions and balance drawer.
10/2005 to 02/2011
Victim Witness Specialist Way Finder (Community Services Partner's Inc.) City, STATE,
  • Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
  • Accompanied clients to court to clarify processes and procedures.
  • Worked directly with law enforcement, district attorney's office and lawyers, fire department and social workers
  • Built solid and trusting rapport with children and families, fostering trust and communication.
  • Developed rapport to create safe and trusting environment for care.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Completed daily court phone calls to ensure compliance with witness timetables.
  • Trained 7 individuals as a Victim Witness Specialist.
Expected in
: Computer Studies
Santa Ana College (Adult Continuing Education) - Orange, CA,
Expected in
Bachelor of Arts: Criminal Justice
California State University - Fullerton - Fullerton, CA

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Santa Ana College (Adult Continuing Education)
  • California State University - Fullerton
Job Titles Held:
  • Team Member
  • Receiptionist
  • Retail Sales Employee
  • Victim Witness Specialist
  • Bachelor of Arts