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Team Member Resume Example

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TEAM MEMBER
Summary

Versatile team member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about all skills and to advance professionally.

Skills
  • Promotional support
  • Continuous development
  • Quality assurance
Experience
Team MemberTaco Bell | Vineland, NJ | April 2018 - August 2018
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Looked for ways to go above and beyond job requirements.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Worked hard to learn all required tasks quickly and maximize performance.
CarhopSonic Drive-In | Millville, NJ | May 2019 - May 2019
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Answered product and order questions accurately and professionally.
  • Checked order accuracy and food quality before delivering to customers.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Reported issues with customers and orders to supervisors.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Verified orders and bagged items for easy transport.
Cashier McDonald's | Vineland, NJ | May 2019 - September 2019
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Worked closely with front-end staff to assist customers.
  • Processed returned items in accordance with store policy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Built relationships with strategic partners leading to business development opportunities.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
Sales AssociateRoss Stores Inc. | Millville , NJ | September 2019 - December 2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
Education and Training
High School DiplomaMillville Senior High School | | Millville, NJ | June 2019
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Resume Overview

Companies Worked For:

  • Taco Bell
  • Sonic Drive-In
  • McDonald's
  • Ross Stores Inc.

School Attended

  • Millville Senior High School

Job Titles Held:

  • Team Member
  • Carhop
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma

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