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Team Member Resume Example

Resume Score: 80%

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JF
TEAM MEMBER
Summary

Throughout every job I've had, I've loved meeting new and interesting people. My goal is to make sure everywhere I work, the people I interact with are pleased to be in my place of business and around me. My first job having to deal with Car Managers and cheap people, I've learned how to deal with hard people and how to make their day better.

Skills
  • Team leader
  • Team management
  • Quality assurance
  • Continuous development
  • Advanced Customer Serviceability
  • Lift 100 pounds
  • Prospecting
  • Daily workflow improvement
  • Knowledgable in [Technology]
  • Team oversight
  • Strong Conflict Resolution skills
  • People-oriented
  • Strong Interpersonal Skills
  • High-energy attitude
  • Cleaning skills
  • Adaptive team player
Experience
Caribou Coffee | WESTMINSTER, ColoradoTeam Member08/2019 - Current

As a Team Member at Caribou Coffee, I normally would help the manager open the store. That included preparing the bakery case, prepping the oven, making sure we had the correct amount of coffee weighed out for the day, and replacing all the dirty syrup pumps. In my day I would be in 1 of 3 places, Drive-Thru, Greeter, or Bar. As Drive-Thru Greeter I would answer my headset and take orders from customers with a friendly tone and offer them any great pairings with their order. Then I would greet them at the window with a smile and take their payment. I would then hand them their order and wish them a great day. As a Greeter, I would smile and greet guests as they came to the counter. I would answer any questions they had about food or drinks. I would happily take their order and wish them a great day. When I would be at Bar, I would have to keep up with every order coming through the Drive-Thru and Front House. I would have to make sure I made every drink how the prompt would say. When the store was really busy I had to learn how to do this very quickly and correctly.

  • Rotated through a series of 3 different stations depending on team needs.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Built and maintained effective working relationships with peers and upper management.
Siloam 6 / Cinema 6 | Siloam Springs, AZCinema Staff07/2018 - 10/2020

At the beginning of the day, I had to prepare the front desk and machines for opening. Making sure every machine was clean and properly working to be used for the rest of the day. Throughout the day I would clean the entirety of the theatre. (Restrooms, Theatres, lobby, backroom, etc.) When not cleaning, I would be register ready for any guests needing service. I would be ready to help them with any concerns they had with the theatre or ready to prepare them for some concessions.

Essentials Recon | Thornton, COTeam Leader04/2017 - 06/2019

As a Team Leader, I had to train new recruits and team members in repairing dents, chips, scratches and any other auto body repairs we could handle. When a recruit was capable of handling all of the repairs on their own, I would help them open up new accounts for business where they could offer their trade. This involved dealing with the general managers of car dealerships and service repair managers. Which meant evaluating the damage done to a vehicle and coming up with a fair estimate on how much it would cost to repair the damage.

  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Worked with business professionals to come up with a fair deal.
  • Scheduled Team members to maximize efficiency.
  • Set up meetings with team members to resolve problems and listen to any new ideas that may help the company.
Stonebrook Manor | Thornton, CODishwasher/Wait Staff04/2016 - 08/2016

As a Dishwasher, I had to keep the kitchen clean as well as clean any dishes that were brought to the dishwashing station. I also had to set up the Buffet Bar. Occasionally I would have to set up the food, such as bread or salad. As Wait Staff, I had to set tables and dish-ware for people to use. I made sure every table had water and the correct amount of seats. When the even began I would make sure the tables stayed clean and people had their drinks and help any customers with any requests.

  • Washed work area tables, walls, refrigerator equipment, cooking equipment, and floors to keep sanitized kitchen.
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Backed up Cooks and Wait Staff team members during heavy work periods to maximize team coverage.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
Education and Training
Full Sail University | Winter Park, FLBachelor of Arts in Film Production

Throughout my Full Sail experience, I learned about various editing programs, how to network with more people and some on-set experience of how to work in a studio.

  • Creative Minds Scholarship Recipient
Cornerstone Christian Academy | Westminster, CoHigh School Diploma04/2016

Cornerstone Christian Academy Set a Solid Foundation for in Hard Work, Integrity, and Kindness.

  • Graduated With 2.9 GPA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Caribou Coffee
  • Siloam 6 / Cinema 6
  • Essentials Recon
  • Stonebrook Manor

School Attended

  • Full Sail University
  • Cornerstone Christian Academy

Job Titles Held:

  • Team Member
  • Cinema Staff
  • Team Leader
  • Dishwasher/Wait Staff

Degrees

  • Bachelor of Arts in Film Production
    High School Diploma

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