Team Member Resume Example Popeyes - Bradford, Pennsylvania

TEAM MEMBER

Professional Summary

Proactive Team Member with 3+ years of experience in work. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with and without supervision and knowledgeable about basic equipment use and repairs.

Resourceful Team Member with proven history of reliability and excellent work. Motivated Team Member eager to contribute to business success. Experienced in providing high quality customer service work. Focused on customer satisfaction and team productivity.

Highly adaptable and coach able, offering 4 years of quick and effective performance.

Skills

Teamwork
Food Preparation
Guest Services
Cash Handling
Cleaning
Sales Goals

Cleaning Skills
Cash Register Operation
Health and Safety Standards
Product Knowledge
Sorting

Work History

03/2018 to 11/2020Team MemberPopeyes | York , SC

Kept work areas clean, organized and safe to promote efficiency and team safety.
Organized Type resources to boost operational efficiency of Type and Type areas.
Sought out ways to go above and beyond job requirements.
Contributed to team success by completing jobs quickly and accurately.
Operated all Type machinery safely to reduce workplace accidents.
Created appealing displays for routine arrangements and special promotions.
Developed strong cooperative relationships with coworkers and managers.
Created and implemented study procedures to obtain required information and support Type research goals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Managed multi-line phone system with over Number incoming calls each day, directing individuals to desired personnel and providing general information about Type operations.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging Type products.
Learned all required tasks quickly to maximize performance.
Continuously checked Type products for quality assurance according to strict guidelines.

03/2020 to 07/2020CaretakerPacific National | Kalgoorlie - Boulder , WA

Helped develop, implement and optimize patient treatment plans and goals.
Transported patients to and from treatment areas using wheelchairs and assistive devices.
Maintained occupational therapy supply inventories by regularly monitoring stock to determine product levels and anticipate supply needs.
Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
Observed patients undergoing treatments and reported status changes to supervising therapist for immediate attention.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Developed team communications and information for Type meetings.
Worked with Type customers to understand needs and provide Type service.
Monitored social media and online sources for industry trends.

04/2017 to 01/2018CarhopSonic Drive-In | Port Neches , TX

Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Maintained professionalism while dealing with high order volumes and quality assurance.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Maintained customer service standards with over Number customers daily.
Assisted customers in choosing menu items by providing food complementing information.
Memorized orders and maintained Number% accuracy in high-traffic times.
Answered guest questions and promoted special products.
Minimized customer wait times by Number minutes.
Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Balanced orders on trays weighing over Number lbs and delivered them to cars.
Took over Number daily customer orders with Number% accuracy.
Double-checked order accuracy and food quality consistently.

06/2014 to 09/2014Waitress Cache Creek Casino Resort | Brooks , CA

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Prepared specialty desserts for customers including Type and Type.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Used cash registers and credit card machines to cash out customers, handling average sale of $Amount per table.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Upsold Type specialty items, wine selections and desserts to increase overall sales and exceed targets.
Prepared beverages and filled food orders for customers.

Education

03/2020High School DiplomaRigby High School, City, State

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Team Member Resume Example

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