Hardworking customer service professional with a strong track record of developing customer loyalty and managing sales operations. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Experienced Professional with ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through and building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team.
Coursework includes Economics; Advanced coursework in Business Administration; Coursework in Marketing and Advertising; 2.5 GPA; Technical Certifications in Business Operations and Business Specialist
Recognized by peers and management for going above and beyond normal job functions.
Customer Assistance
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team.Accurately measured ingredients required for specific food items.Cut and chopped food items and cooked on a grill or in fryers.Served orders to customers at windows, counters and tables.Properly portioned and packaged take-out foods for customers.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Implemented and supported company initiatives and programs.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Worked as a team member performing cashier duties, product assistance and cleaning.Took necessary steps to meet customer needs and effectively resolve food or service issues.Up-sold additional menu items, beverages and desserts to increase restaurant profits.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Made and served beverages. Notifying kitchen of food and special orders. Balancing cash and money received.Provided courteous and informative customer service in an open kitchen format.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Worked as a team member performing cashier duties, product assistance and cleaning.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Collecting parking fee from customer. Placed tag on windshield to be parkedCreated new processes and systems for increasing customer service satisfaction.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
Provided courteous and informative customer service in an open kitchen format.Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Established and maintained open, collaborative relationships with the kitchen team.Excelled in exceeding daily credit card application goals.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Cashiering, Customer Service, Managerial, Receptionist, Retail Sales, Kitchen, Parking Attendant, Bakery, Operations,Sales Operations
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