LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Career Overview

Hardworking customer service professional with a strong track record of developing customer loyalty and managing sales operations. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Experienced Professional with ability to develop and nurture long-term relationships. Technical, creative and organized self-starter with superior follow-through and building rapport and fostering mutually beneficial relationships. Rapid learner who brings excitement and enthusiasm to my work and my team.

Skill Highlights
  • Extensive knowledge and experience in the customer service and support field
  • Earned distinction as top salesperson in each of three previous positions
  • Extensive knowledge and experience in the customer service field
Core Accomplishments

Recognized by peers and management for going above and beyond normal job functions.

  • Assisted in maintaining preparation and service areas in a sanitary condition.Cleaned and organized eating, service and kitchen areas.Cleaned garbage cans with water or steam.Filled beverage and ice dispensers.Greeted each customer with friendly eye contact.

Customer Assistance

  • Worked with company systems diligently completed all assigned tasks, working overtime as needed.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Professional Experience
Team Member, 08/2014 to 2015
TacocabanaBryan, TX,

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Established and maintained open, collaborative relationships with the kitchen team.Accurately measured ingredients required for specific food items.Cut and chopped food items and cooked on a grill or in fryers.Served orders to customers at windows, counters and tables.Properly portioned and packaged take-out foods for customers.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Crew Member, 2009 to 2014
FreebirdsWaco, TX,

Implemented and supported company initiatives and programs.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Worked as a team member performing cashier duties, product assistance and cleaning.Took necessary steps to meet customer needs and effectively resolve food or service issues.Up-sold additional menu items, beverages and desserts to increase restaurant profits.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Server/ Cashier, 2007 to 2010
Live Nation Entertainment IncGilford, NH,

Made and served beverages. Notifying kitchen of food and special orders. Balancing cash and money received.Provided courteous and informative customer service in an open kitchen format.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Worked as a team member performing cashier duties, product assistance and cleaning.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Parking Attendant, 2006 to 2006
Sea World Theme ParkCity, STATE,

Collecting parking fee from customer. Placed tag on windshield to be parkedCreated new processes and systems for increasing customer service satisfaction.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.

Bakery Team Member/ Cashier, 2005 to 2006
TargetCity, STATE,

Provided courteous and informative customer service in an open kitchen format.Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Established and maintained open, collaborative relationships with the kitchen team.Excelled in exceeding daily credit card application goals.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

Education
Associate of Science: Business Administration, Expected in 2016
Valencia College - Orlando, FL
GPA:

Coursework includes Economics; Advanced coursework in Business Administration; Coursework in Marketing and Advertising; 2.5 GPA; Technical Certifications in Business Operations and Business Specialist

Diploma: Patient Care Technician , Expected in 2005
Central Florida College - Orlando, FL
GPA:
: , Expected in 2003
Oakridge High School - Orlando, FL
GPA:
2003 Oakridge High School Orlando, FL
Skills

Cashiering, Customer Service, Managerial, Receptionist, Retail Sales, Kitchen, Parking Attendant, Bakery, Operations,Sales Operations

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Resume Overview

School Attended

  • Valencia College
  • Central Florida College
  • Oakridge High School

Job Titles Held:

  • Team Member
  • Crew Member
  • Server/ Cashier
  • Parking Attendant
  • Bakery Team Member/ Cashier

Degrees

  • Associate of Science
  • Diploma

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