LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dependable part-time student, with a degree in a high stress situations. I'm currently studying fashion at Mesa Community College, while taking a semester off from Arizona State University. I have always done well under pressure and love socializing with my peers. Although, I know where the line should be drawn to avoid distractions. Very creative in many aspects including problem solving, time management, task delegations, and customer service. Lastly, I am open-minded and understanding of sudden changes.

Skills
  • Team Supervision
  • Time management
  • Issue resolution
  • Collaboration
  • Friendly, positive attitude
  • Team building
  • Client support
Experience
Team Member, 11/2017 - 01/2019
Kitchen United Pasadena, CA,
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Motivated and supported field workers completing work to increase work quality and team productivity.
  • Operated machinery, managed raw material and logged production data.
Area Manager, 03/2019 - 07/2019
Cam Services Torrance, CA,
  • Assigned an area of 200-500 houses every other week to sell as many security systems as possible.
  • Exceeded sales targets through effective marketing and negotiation strategies.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
Representative, 09/2019 - 01/2020
Health Quest New Windsor, NY,
  • Managed high-volume of inbound and outbound customer calls.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Supported customers by phone regarding store operations, products, promotions and orders.
Shift Lead, 07/2020 - 05/2021
Papa John's Hinesville, GA,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Evaluated, reconfigured and performed equipment maintenance to support operational goals.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Assisted general manager with operations game plan and company initiatives implementation.
Education and Training
High School Diploma: , Expected in 2019
-
North Canyon High School - Phoenix, AZ
GPA:
: Fashion Design, Expected in
-
Arizona State University - Tempe, AZ,
GPA:
  • Taking core classes such as English, Science, and Math along with drawing and design courses for fashion.
  • Currently taking a break to focus on working.
Additional Information
  • AWARDS , Finisher Award-Vivint

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Resume Overview

School Attended

  • North Canyon High School
  • Arizona State University

Job Titles Held:

  • Team Member
  • Area Manager
  • Representative
  • Shift Lead

Degrees

  • High School Diploma
  • Some College (No Degree)

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