Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in POS equipment use, maintenance and emergency repairs. Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Supportive Team Lead with 2 years of experience leading retail production teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.

Skills
  • Teamwork
  • Cash Handling
  • Cash Register Operation
  • Customer service
  • Supervision
  • Scheduling
  • Staff Management
  • Training and mentoring
Work History
01/2020 to Current
Team Member Life Time Fitness Indianapolis, IN,
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Folded and arranged college merchandise in attractive displays to drive sales.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
10/2018 to 12/2019
Shop Captain MACYS City, STATE,
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms
  • Checked prices for customers and processed items sold by scanning barcodes
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits
  • Discussed Macy's Rewards Program with customers, outlined restrictions and educated on policies
  • Kept Men's Department areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Issued receipts and processed refunds, credits, or exchanges
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Listened to customer needs and desires to identify and recommend optimal products
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Answered questions about store policies and concerns to support positive customer experiences
  • Monitored customers for signs of security concerns and escalated issues to management
  • Educated customers on promotions to enhance sales
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
  • Maintained organized checkout area and swept floors and emptied trash cans
  • Assisted customers by answering questions and fulfilling requests
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Assisted customers with locating and choosing merchandise in any store department
06/2017 to 08/2017
Internship Student Kaiser Permanente City, STATE,
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to team members
  • Answered incoming telephone calls, took down messages and provided information
  • Worked closely with Weight Management Manager to reorganize supplies and increase productivity
  • Completed clerical tasks such as filing, copying and distributing mail
  • Restocked office supplies and retrieved files for staff
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports
  • Supported student learning objectives through personalized and small group assistance
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Excel and Microsoft Word
  • Upheld strict security procedures to maintain data confidentiality
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail
  • Reported back to instructor and management to receive day-to-day tasks and responsibilities
  • Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations
  • Generated on-air promotional scripts to promote client marketing and advertising initiatives
  • Advanced research by compiling data, updating Microsoft Excel spreadsheets and producing timely reports
  • Contributed to content creation for company website
  • Represented company at KP Teen Fair and had direct interaction with consumers
  • Achieved a book full of recipes that can be used by consumers by designing and implementing ideas given by consumers during internship
Education
Expected in 06/2018
High School Diploma:
Windsor High School - Windsor, CA
GPA:
Expected in 2021
: Criminal Justce
Santa Rosa Junior College - Santa Rosa, CA
GPA:
  • Continuing education in Criminology & Criminal Justice at a CSU or UC in Fall of 2021
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Biliteracy Award, awarded in 8th grade "In recognition of students who have studied and attained proficiency in two or more languages by high school graduation"
  • $500 scholarship based on Volunteer Work done in the community
  • Was one of 10 chosen to be part of summer Internship at a local hospital
  • Was nominated and chosen by teachers to represent at a local banquet, Los Cien, discussing issues that the Latino community faces
  • Was awarded the Silver Medal of Biliteracy in High School as a senior, "In recognition of students who have studied and attained proficiency in two or more languages by high school graduation".
  • Toastmasters certification award, was given for completing public speaking course, where skills were elevated

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Windsor High School
  • Santa Rosa Junior College

Job Titles Held:

  • Team Member
  • Shop Captain
  • Internship Student

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: