Team Member Resume Example Chick Fil A Inc.

TEAM MEMBER

Summary

Energetic Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the store exceeds safety regulations. An outgoing individual with a great attendance record.

Skills

Food safety procedures
Company policies and procedures
Schedule management
Excellent customer service
Point of Sale (POS) system operations
Time management
Organizing and prioritizing
Professional demeanor
Multitasking and prioritization
Outgoing personality

Service-oriented mindset
Courtesy
Flexible and adaptable
Strong communication skills
Price memorization
Problem solving
Meeting deadlines
Prior store management responsibilities
Cash register operation
Able to lift at least 50 pounds

Experience

Team Member|Chick-Fil-A Inc. - Johns Creek, GA|06/2018 - Current

Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
Loaded and unloaded stocking and kitchen materials and components weighing in excess of 45 pounds using proper safety procedures to avoid injuries.
Cleaned and sanitized work areas between runs using disinfectant and sterilizing equipment.
Rotated through series of 5 different stations each shift based on team needs.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Worked hard to learn all required tasks quickly and maximize performance.
Cleaned work areas following each shift by removing debris and trash and sweeping up.
Upheld high standards of productivity and quality in all areas of operations.
Corrected issues in timely manner to maintain productivity goals.
Built and maintained effective working relationships with peers and upper management.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Looked for ways to go above and beyond job requirements.

Lead Cake Decorator|Great American Cookies - Alpharetta, GA|02/2019 - 05/2019

Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Monitored cooking completion times for efficient use of ovens and other equipment.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Merchandised food, including garnishes for serving presentation.
Recruited, trained and supervised 10 bakery staff.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Created attractive dessert trays for catering events.

Intern|Atlanta Orthodontic Specialists - Atlanta, GA|08/2018 - 05/2019

Provided administrative support such as filing documents, copying paperwork and delivering packages.
Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
Contributed to office reorganization to maximize productivity and support administrative efficiency.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
Replenished office inventory, removed trash and delivered files to employees.
Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.
Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
Delivered high-quality and compassionate treatment to all patients.

Key Holder|Kid To Kid - Johns Creek, GA|04/2017 - 02/2019

Supervised teams of up to 15 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting clothing items.
Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
Stepped up to assist Assistant Manager and Managers with inventory and sales during busy periods to maintain consistent and reliable service levels for patrons.
Promoted new products and sales to encourage revenue growth and boost upselling.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
Organized and updated schedules to optimize coverage for expected customer demands.
Delegated tasks to employees based upon individual strengths and experience in customer service.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Enhanced sales by implementing merchandising and promotional improvements.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Processed credit card payments and counted back change and currency with 99% accuracy rate.
Guided and supported 15 staff members to consistently achieve team and personal goals.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Taught staff how to handle difficult situations with calm and professionalism.
Cultivated lucrative relationships with clients through active engagement, issue resolution and building a rapport with clients.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Delegated tasks to specific employees based on individual knowledge and strengths.

Education and Training

North Springs High School||Atlanta, GA|05/2019High School Diploma

Certifications

CPR Certification

Resume Overview

Companies Worked For:

Chick-Fil-A Inc.
Great American Cookies
Atlanta Orthodontic Specialists
Kid To Kid

School Attended

North Springs High School

Job Titles Held:

Team Member
Lead Cake Decorator
Intern
Key Holder

Degrees

High School Diploma

Team Member Resume Example

Resume Score: 80%

Resume Overview

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