Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Energetic Team Member capable of remaining composed in fast-paced environments. A knowledgeable individual willing to take customer orders and clean areas so that the store exceeds safety regulations. An outgoing individual with a great attendance record.

  • Food safety procedures
  • Company policies and procedures
  • Schedule management
  • Excellent customer service
  • Point of Sale (POS) system operations
  • Time management
  • Organizing and prioritizing
  • Professional demeanor
  • Multitasking and prioritization
  • Outgoing personality
  • Service-oriented mindset
  • Courtesy
  • Flexible and adaptable
  • Strong communication skills
  • Price memorization
  • Problem solving
  • Meeting deadlines
  • Prior store management responsibilities
  • Cash register operation
  • Able to lift at least 50 pounds
06/2018 to Current Team Member Life Time Fitness | Orlando, FL,
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Loaded and unloaded stocking and kitchen materials and components weighing in excess of 45 pounds using proper safety procedures to avoid injuries.
  • Cleaned and sanitized work areas between runs using disinfectant and sterilizing equipment.
  • Rotated through series of 5 different stations each shift based on team needs.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Corrected issues in timely manner to maintain productivity goals.
  • Built and maintained effective working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Looked for ways to go above and beyond job requirements.
02/2019 to 05/2019 Lead Cake Decorator Giant Eagle | Oil City, PA,
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Merchandised food, including garnishes for serving presentation.
  • Recruited, trained and supervised 10 bakery staff.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Created attractive dessert trays for catering events.
08/2018 to 05/2019 Intern City National Bank Of Florida | Miami Beach, FL,
  • Provided administrative support such as filing documents, copying paperwork and delivering packages.
  • Assisted group with any clerical need by efficiently handling telephone calls, records management needs and correspondence.
  • Contributed to office reorganization to maximize productivity and support administrative efficiency.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
  • Replenished office inventory, removed trash and delivered files to employees.
  • Coordinated with management and instructors and welcomed constructive criticism for areas needing improvement.
  • Maintained strict patient privacy and confidential patient information, taking care to meet all HIPAA guidelines and statues for data security.
  • Delivered high-quality and compassionate treatment to all patients.
04/2017 to 02/2019 Key Holder Advance Auto Parts | Johnson City, TN,
  • Supervised teams of up to 15 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting clothing items.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Stepped up to assist Assistant Manager and Managers with inventory and sales during busy periods to maintain consistent and reliable service levels for patrons.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Delegated tasks to employees based upon individual strengths and experience in customer service.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Processed credit card payments and counted back change and currency with 99% accuracy rate.
  • Guided and supported 15 staff members to consistently achieve team and personal goals.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Cultivated lucrative relationships with clients through active engagement, issue resolution and building a rapport with clients.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
Education and Training
Expected in 05/2019 High School Diploma | North Springs High School, Atlanta, GA GPA:

CPR Certification

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School Attended

  • North Springs High School

Job Titles Held:

  • Team Member
  • Lead Cake Decorator
  • Intern
  • Key Holder


  • High School Diploma

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