Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Hardworking employee with great customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Skills
Pet lover
Product Knowledge
Willingness to Learn
Positive Attitude
Materials Staging
Area and Facility Cleaning
Teamwork and Collaboration
Clear Communication
Attention to Detail
Organizing Work Stations
Flexible Schedule
Problem-Solving
Continuous Development
Following Instructions
Customer Service
Advanced Fluent Russian speaking Ability
Advanced Fluent Ukrainian speaking ability
Equipment Maintenance
Conveyor Line Work
Facility Cleaning
Safety Understanding
Money Handling
Calculations and Measurements
Friendly, Positive Attitude
Ability to work under pressure
Achiever of set goals
Experience in Leadership
Experience
11/2022 to 04/2023
Team MemberWhataburger Restaurants Llc – Norman, OK,
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, quickly responding to specific requests.
Worked hard to learn required tasks quickly to maximize performance.
Exceptionally trained new employees and team leads as well as newly hired managers.
Gave a 100% towards learning new positions and developing a great costumer service attitude.
Learned excellent communication skills, as well as the ability to work well with others.
Dedicated to providing a positive experience for customers.
Learned to stay excessively focused, positive, and calm under pressure.
Rotated through series of different stations based on team needs.
Built and maintained working relationships with peers and upper management.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Processed and retrieved customer special orders.
Upheld high standards of productivity and quality in operations.
Improved knowledge and productivity through continuous education and learning from senior team leaders.
Followed production orders and company standards to exceed quality scores on consistent basis.
Stayed informed of company and store updates from leadership.
Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Assisted newly hired team members by explaining company procedures and safety requirements.
Trained new team members using approved training materials and information.
Looked for ways to go above and beyond job requirements.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Always made sure to go above and beyond to provide an enjoyable experience for costumers as well as the people working with me.
06/2022 to 09/2022
Restaurant Busser/ ServerFuji’s Japanese Steakhouse – City, STATE,
Cleared tables to maintain high turnover rate and minimize wait times.
Cleared, cleaned and sanitized booth and chair cushions and tables.
Wiped down and cleaned chairs, booths and highchairs.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Served water, coffee and soft drinks and offered refills to promote excellent customer service.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
Maintained table setting by removing courses as completed and replenishing utensils.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Washed dishes and disposed of trash in designated receptacles.
Organized bus cart and returned to side station after each use.
Observed tables to tend to guest needs and identify customer service opportunities.
Followed safety and sanitation guidelines in accordance with local health regulations.
Helped employees complete required activities during peak periods.
Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Expedited food to tables to assist servers during busy periods.
Swept and mopped front-of-house and back-of-house floors using various tools.
Notified manager of issues with equipment or breakage.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Swept, mopped and removed debris from dining room floors.
Transported filled bus tubs to kitchen dishwashing area.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
10/2021 to 02/2022
Cashier/Sales Associate/Sales RepresentativeToy Kingdom In Avenues Mall – City, STATE,
Answered customer questions and provided store information.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Processed payments promptly for customers to exceed productivity standards.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Rotated and merchandised products at point-of-sale to improve impulse buy rate.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Trained new team members in cash register operation, stock procedures and customer services.
Helped customers find specific products, answered questions and offered product advice.
Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Prepared cash deposits and balanced store safe for opening and closing of business.
Processed refunds for worn, damaged and broken merchandise.
Monitored checkout counters and self-checkout areas to assist with complex transactions.
Scanned, priced and bagged customer items quickly to keep lines moving.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
04/2021 to 06/2021
Sales Associate/Sales RepresentativeThe RV Firm – City, STATE,
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Presented products and services to prospective and existing customers to meet client needs.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Fostered relationships with customers to expand customer base and retain business.
Monitored customer order process and addressed customer issues.
Adhered to company initiatives and achieved established goals.
Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Greeted and assisted customers to foster positive experiences.
Produced sales documents, finalized deals and filed records.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Recruited, hired and trained new hires to optimize profitability.
Education and Training
Expected in 05/2022 to to
High School Diploma: Atlantic Coast High School - Jacksonville, FL GPA:
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