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Team Member Resume Example

Resume Score: 80%

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Paige
Delp
Professional Summary

Proactive Team Member with 2 years of experience in service product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about restaurant equipment use and repairs. Skilled at using educational knowledge and technology expertise to achieve maximum results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with Adobe, Word, Slides, and Photoshop. Highly adaptable representative offering 2 years of quick and effective performance. Safely lifts over 100 pounds. Highly experienced in performing sales and customer service. Multi-talented representative consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of math and production and training in marketing. Motivated to learn, grow and excel in sales.

Skills
  • Food Preparation
  • Training and Development
  • Store Merchandising
  • Guest Services
  • Client Needs Assessment
  • Cash Register Operation
  • Health and Safety Standards
  • Food Safety
  • Customer Complaint Resolution
  • Sorting
  • Safety Understanding
  • Teamwork
  • Cash Handling
  • Cleaning
  • Cleaning Skills
  • Point of Sale Systems
  • Purchasing
  • Product Knowledge
  • Product Sales
Education
Sidney City SchoolsSidney, OH05/2020High School Diploma
  • Graduated in Top 85% of Class
  • Graduated with 3.8 GPA
  • Member of German Club
  • Member of Marching Band
  • Graduated a year early
Accomplishments
  • Resolved product issue through consumer testing.
  • Supervised team of five staff members.
  • Student officer freshman year
  • Club officer freshman and sophomore years
Work History
Hardees- Team Member
Sidney, OH08/2019 - 11/2019
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Mentored junior team members on protocols and procedures of each station to maximize contributions.
  • Reviewed restaurant component quality to assess conformance with tolerances and remove unacceptable products.
  • Learned all required tasks quickly to maximize performance.
  • Worked five different stations each shift to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Lifted, stacked and transported boxes weighing up to 150 pounds.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Sought out ways to go above and beyond job requirements.
  • Resolved service issues quickly to maintain productivity goals.
  • Developed strong relationships with coworkers and managers.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Created appealing displays for routine arrangements and special promotions.
  • Maintained productive, efficient approach to all tasks.
Culvers- Crew Member
Sidney, OH01/2018 - 05/2018
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency.
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Resolved service issues quickly to maintain productivity goals.
  • Utilized all machinery and equipment while observing various safety precautions and practices.
  • Conducted daily inspections, completed basic maintenance and performed minor repairs to keep gear and equipment in optimal condition.
  • Maintained high levels of productivity by efficiently cleaning and washing kitchen equipment.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Promoted customer loyalty by efficiently handling food and service complaints.
McDonald's- Crew Member
Sidney, OH10/2017 - 01/2018
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reviewed weekly sales circulars and monitored price changes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers with special services, account updates and promotional options.
  • Educated customers on promotions to enhance sales.
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Resume Overview

Companies Worked For:

  • Hardees
  • Culvers
  • McDonald's

School Attended

  • Sidney City Schools

Job Titles Held:

  • Team Member
  • Crew Member

Degrees

  • High School Diploma

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