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Team Member Resume Example

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TEAM MEMBER
Professional Summary

Proactive Team Member with 7 years of experience in multiple product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about food and beverage equipment use and repairs. Motivated Team Member eager to contribute to business success. Experienced in providing high quality effective work. Focused on customer satisfaction and team productivity.

Skills
  • Training and Development
  • Food Preparation
  • Teamwork
  • Cash Handling
  • Cleaning Skills
  • Point of Sale Systems
  • Food Safety
  • Verbal and Written Communication
  • Safety Understanding
  • Sales
  • Teaching
  • Guest Services
  • Cash Register Operation
  • Health and Safety Standards
  • Product Knowledge
Work History
10/2019 - 07/2020Team Member | Chick-Fil-A Buena Park - Buena Park, CA
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Worked multiple different stations each day to provide optimal coverage and meet production goals.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Developed strong cooperative relationships with coworkers and managers.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Sought out ways to go above and beyond job requirements.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared and expedited food orders to support waitstaff and other team members.
05/2016 - 08/2016Customer Service Representative | EPIC Juice LLC. - Anaheim, CA
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Regularly exceeded daily sales and product add-on quotas.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Educated customers on promotions to enhance sales.
  • Recorded all information regarding financial status of customers.
  • Processed payments and contracts on accounts.
  • Assisted customers in making informed purchase choices and selecting products.
  • Tracked stock availability to order supplies for timely stock replenishment.
09/2015 - 12/2015Customer Service Representative | Versatile Building Products - Anaheim, CA
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Entered customer interaction details in computer softwares to track requests, document problems and record solutions offered.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Educated customers on promotions to enhance sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Managed customer relations and customer service through daily communication and interaction.
01/2014 - 03/2015Customer Service Representative | Pizza Hut - Buena Park, CA
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cooked batches of food according to standard recipes.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
05/2013Rancho Cucamonga High School, Rancho Cucamonga, CAHigh School Diploma:
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Resume Overview

Companies Worked For:

  • Chick-Fil-A Buena Park
  • EPIC Juice LLC.
  • Versatile Building Products
  • Pizza Hut

School Attended

  • Rancho Cucamonga High School

Job Titles Held:

  • Team Member
  • Customer Service Representative

Degrees

  • High School Diploma :

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